While shopping, consumers need to launch the Tesco Scan and Shop application and scan the QR code at the store to start shopping. But this isn't the only change to Tesco's tech that shoppers will see this year. Beck's research also found that risk went up along with the size of shoppers' carts. Supermarket giant Tesco has found itself in hot water with shoppers over its self-checkouts. The technology is expensive; the original Go store in downtown Seattle costs more than $1 million in hardware alone, according to Bloomberg. As always you can unsubscribe at any time. It costs 2.99 per delivery, with an extra charge of 2 added if your order is under 15. Tesco Malaysia is finally rolling out its Scan & Shop feature to cover all stores nationwide. 2. Walmart also offers "Check Out With Me," a program that puts checkout in the hands of device-toting employees stationed throughout the store. It also hasn't yet scaled to near the size of a conventional grocery store. Customers access the scan-and-go program through the My Walmart app, then exit through a bright yellow lane. 1. Retailers also face theft risks with traditional self-checkout machines, research shows. COVID-19 has accelerated self-scanning. The discount hasn't come off my receipt at delivery either.". You start by swiping your Clubcard at the scanner wall to release your handset. To combat scan-and-go theft, retailers and tech companies employ front-end audits that verify customer scans against the products in their carts. After finishing shopping, head straight to the Scan As You Shop payment area. In addition to secure shopping, Scan & Go solutions offer a number of other benefits: Increased productivity at the POS. A couple of years ago, I once got stopped for a random check in Tesco and, typically, I'd forgotten to scan one of the items they checked (nothing expensive, something daft like a yoghurt, I think I'd bought two but only scanned one). It seems to be an evolution of the traditional scan&shop in that you install an app on your phone, register your Nectar card to it, scan any products you want to buy again at your next shop (before you put the packaging in the bin!). Page 1 of 2 1 2 > You can always delete items from your handset if you no longer want them, or you found a better option in store. Can you help? Tesco Pay+ currently lets you store your credit or debit card along with your Clubcard details, but it will close a week today. Ridiculous idea! When I spoke to them they said we really dont have any loss. The retailer is also looking to close its Clubcard app later this year. The first checkout-free shopping experience has opened up in a . Startups like Caper and Veeve have developed AI-powered shopping carts designed to one-up scan-and-go by automatically logging products as customers toss them into the basket. Shoppers with 50 items in their cart had a 60% chance of having at least one un-scanned item, while shoppers with 100 items had an 86% chance of error. Tesco trials shopping without tills. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. Shoppers have been left furious by the move, with several claiming this will make the system more difficult. So to make it easier and faster for customers, the scan as you shop tills at most of our larger stores will take card payments only, from 13th January." Asda and Sainsbury's offer a similar service, which also only accept card payments. The Sun has asked Tesco to confirm when the app will close. Our Yorkshire Farm viewers were devastated when the much-loved docu-series that followed the life of the Owen family was cancelled last year, following Amanda and Clive Owen's separation. This will bring their hourly wage up to 13.28. Shop, scan your items, pack your bags and pay at the end. They do have it at Tesco, Southport but I don't know how long for. The order was delivered five days later in the first available delivery slot Tesco offered me. Tesco has opened its first checkout-free store in central London where people can shop without having to scan a product. Members. The system, which is exclusive to Clubcard members, allows. This is because Clubcard holders get cheaper prices on some items compared to those without the loyalty card. Saves tonnes of time, you scan the item and then bag it so you're packing as you shop. The program will notify store associates via an app or software, and they will then verify purchases before allowing customers to leave the store. One point equals 1p, so 150 points gets you 1.50, for example. Very misleading of you!". We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. In what it calls an 'evolution,' Tesco is putting more focus on value and adding about 1,000 items to its small-format Fresh & Easy stores' current 3,500-product assor Customers without a profile picture will be flagged and required to talk to customer service to ensure they're the one shopping, Penner said. Chances are, it might speed up your shop too. A spokesperson at the time cited low participation and too much "friction" in the program, but in an interview with. Kids would love this system, so you can get them involved in finding the barcode and scan the products. From new delivery services to technology designed to battle food waste, fresh foods and the ways grocers sell them are rapidly evolving. And this process can take a long time, away from whats truly important. Can't you see, if you're doing someone's job instead of them doing it, you are making them redundant. Scan as you Shop Exclusive to Clubcard members Join Clubcard Benefits of Scan as you Shop Save time Pack as you go, straight from the shelf into your bag. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Tesco has announced a huge change to its app coming in days. TESCO is to bring in huge changes to its apps which could see shoppers miss out on points. by Daniel Farey-Jones Sign in to continue Sign In Email address Password Stay signed in Trouble signing in? Newer competitors are also threatening scan-and-go systems , most notably smart carts and computer vision. Other systems like cameras, high-tech carts and training programs that help employees spot theft and encourage them to interact with shoppers can reduce theft further, he said. You do have to scan every item. To see all content on The Sun, please use the Site Map. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Anybody can list items for sale on Depop's global marketplace. 17/05/2020 20:56 I haven't had a full scan but I have seen other shoppers have them but obviously I don't know why. More and more retailers are embracing mobile self-checkout through Scan & Go apps. From what others have posted it looks like it may be nationwide with them. For other inquiries, Contact Us. They've complained that when online orders have been delivered or picked up from click and collect points in store Clubcard discounts haven't been added. One person tweeted: "@Tesco Im not getting the Clubcard prices when using my Tesco credit card with linked Clubcard at self checkouts. Scan as you Shop lets you scan your shopping with a handheld scanner as you go round the store - you can even pack it straight into bags as you go. First of all, you have to be a Clubcard member to shop using this system. ", Someone else added: "None of the Clubcard prices are being taken off my online shopping is there a reason for this? ET, Nearly three in four consumers plan to keep buying private label when the economy settles, survey says. Tesco How to use Scan as you Shop Jay Hiroyama 72 subscribers Subscribe 71 Share 51K views 6 years ago Show more Show more How many robots does it take to run a grocery store? Tesco Malaysia is finally rolling out its Scan & Shop feature to cover all stores nationwide. This way they wont get bored as they usually do. tesco scan as you shop missed item tesco scan as you shop missed item. ", Another said: "I didn't get Clubcard prices on my online shop I collected today charged full price! We often link to other websites, but we can't be responsible for their content. For instance, the scan-as-you-shop technology makes shopping fast because customers are able to scan some of their shopping before going to the checkout point (Ryle 2013). The supermarket with . I always use this service and I find it easy. Select the amount of Clubcard vouchers you'd like to exchange. A spokesperson said: "Bringing the functionality of Tesco Pay+ into the Tesco Grocery & Clubcard app is a demonstration of our focus on providing products which closely align to the needs of Tesco shoppers.". 22/12/2021 21:47, All the meat and fridge stuff would probably have had to be wasted. Walmart also offers "Check Out With Me," a program that puts checkout in the hands of device-toting employees stationed throughout the store. These havent been knocked off my bill and my Clubcard is registered with it. Both apps essentially provide a digital way for you to use your Clubcard in stores, if you dont carry around a physical card. News Group Newspapers Limited in England No. The app was initially available at Tesco Kepong and Tesco Ampang. "Theres no malicious theft in those stores. Tesco isn't the only supermarket to have made changes to its app. Forums. Customers then pay through a card reader on the cart. To use Scan as you Shop on your mobile, you'll need a valid Tesco Clubcard. I don't know what the bigger problem is the fact that most of my shopping ends up being rescanned or that the service check notification sounds like one of those "you have won 2000" scams. Tesco scan as you shop rolls out. The supermarket launched its Clubcard shake-up in September, which sees it slash the prices of hundreds of items by up to half price both in store and online - but only for Clubcard users. Subscribe to the Grocery Dive free daily newsletter, Subscribe to Grocery Dive for top news, trends & analysis, The free newsletter covering the top industry headlines, TimeForge Integrates with Careerjet to Give Businesses Access to Thousands of Job Seekers, New Adsta Platform Levels The Retail Media Playing Field for Grocery Independents, TimeForge to Showcase Innovative Grocery Workforce Management Technology at 2023 NGA Show, By signing up to receive our newsletter, you agree to our. You then take your phone or scanner to the special checkouts to pay (either with card or Google Wallet/Apple Pay etc.). This helpful service can help you shop a little bit quicker. The customer had not scanned nearly 50 of meat. Its really easy to apply for a card if you go online or ask a member of the staff. Then, when youre in-store, scan your Clubcard or app to get a Scan as you Shop handheld scanner. Disclaimer: Asda has made mobile scan & go available in all of its almost 600 stores, M&S has doubled the number of stores offering "Mobile Pay Go" to over 100, and Tesco has "Scan as You Shop" available in almost 600 large-format stores. Its Scan as you Shop system allows any Tesco Clubcard holders to scan items' barcodes with a portable handset as they shop, then simply scan the barcode at the top of a specialised Scan as you Shop checkout to pay for goods quickly and easily. The supermarket has admitted the problem, which was first spotted by Love Money, saying it only affects a "small number" of users. I do wonder how it works and how they "pick" people. Or by navigating to the user icon in the top right. Tescos Clubcardallows shoppers to earn points as they shop which can then be turned into vouchers for money off food or other partner schemes. A Tesco spokesperson said: "90% of our scan as you shop customers check-out using card payment. Tesco has announced that it will no longer be accepting cash payments on its scan as you shop system, and people aren't happy. | 2 p.m. I was told the more you use it and as long as the sevice checks are clear. The same advice applies to scan-and-go, Beck said. Visit your local Goldsmiths store to check product availability and prices OR use the website to check store availability (however you can't use Reward Partner codes to make an online purchase). Testimonials. It adds that the issue only affected online purchases was fixed a few days ago. Honestly, the Tesco Scan As You Shop system is one of the best services invented, especially for busy families. Each time you spend 1in store and online, you get one point when you scan your card or app. Once youre done, just go to a Scan as you Shop till to pay. "Were trying to educate the customer on how it works so their next experience gets smoother and smoother," he said. Something went wrong, please try again later. The total price was 50, with a 4.50 delivery charge. Ill have to try it out! There's no quicker way to shop! If you want to delete an item from your cart, it is just a matter of seconds, while the handset is pretty straightforward. All Rights Reserved. I don't do a big shop at Tesco's therefore usually use the self service checkouts. Just make sure they wont scan items when youre looking away, otherwise youll end up with too many sweets and toys. RM HBYX9W - Self service check out till with plastic carrier bags in Fry's food stores Arizona, USA. After a cirtain amount, the police will get involved and you will probably get arrested, charged and a court date. Consumer uptake of the technology is rising, as it provides clear benefits: Then you get to the end, scan a barcode on one of the special tills, pay and off you go. But companies can mitigate that risk with additional layers of protection, including security cameras, customer notices and enhanced employee training. We take the kid, a huge shopping cart and armed with the list in one hand, we make our way into the busy aisles. Though he did have one the other week where he did a service check. Retailers also face theft risks with traditional self-checkout machines, research shows. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. In a much-publicized 2016 report, Beck and colleagues noted that a significant number of products went un-scanned by customers, and that retailers and service companies needed to provide additional training and protection measures to curb potential loss. Retailers and tech companies employ various safeguards, including front-end audits, but these all too often fail to flag un-scanned items, said Beck, who has researched loss prevention for self-checkout and scan-and-go programs. Maybe you have been unlucky. Media. Tesco has launched a checkout-free store where shoppers can pick up groceries and leave without having to go to a till. Welcome to the Digital Spy forums. , retailers currently lose around 1.4% of their product stock each year through theft, employee error and other factors, equaling more than $50 billion. Try saving a list of your regular items on your phone so you can easily reuse it. following instructions meme; pfaff grand quilter hobby 1200 with inspira quilting frame Reddit and its partners use cookies and similar technologies to provide you with a better experience. William Hogben, CEO of Future Retailproof, told Grocery Dive that customers who first start using the technology are more likely to be flagged for an audit. One tip is to pack your shopping directly into your own bags, so you wont be needing to unload it all again at the checkout. Meijer's Shop & Scan service is now available at all 246 of its stores, while Dollar General and Kroger have also introduced the technology to hundreds of stores. "makes budgeting and saving so easy." @Jmac22. The most anxious person is my husband, who has to wait (sometimes carry my bag and baby) for me to decide. "I dont want to queue at normal checkouts, must have been overcharged this week by self-checking out.". Get in touch by emailingmoney-sm@news.co.uk, News Group Newspapers Limited in England No. document.getElementById("comment").setAttribute( "id", "afd8f23f5804baa04a460e50ec817a63" );document.getElementById("e34194662b").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. 'Scan as you shop' handheld devices (Exhibit 3) and self-check-out stations (Exhibit 4) were placed adjacent to the usual employee manned check-out stations to provide customers with the technology to perform the check-out function without involvement from Tesco employees [7]. The new app is now available to download the new app from the Apple app store or Google Play store. 4.Latest app version - check you are up to date with the latest version in the Apple/Google Play store.If you are still having issues, or the issue relates to one of our in-store Scan & Shop devices . So they rescanned the whole shop, though it's attempted shoplifting the guy had not tried to leave the store so they could not charge him. It also hasn't yet scaled to near the size of a conventional grocery store. 22/12/2021 21:31. Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here). The Clubcard App lets you scan a digital version of your Clubcard at the checkout in store. A Tesco spokesperson said: Over the past two weeks millions of customers have benefitted from Clubcard Prices but unfortunately due to a technical error a very small proportion of people didnt have their discount applied. You'll need a minimum of 150 points to request a voucher. I don't shop at Tesco any more. Customers without a profile picture will be flagged and required to talk to customer service to ensure they're the one shopping, Penner said. This is because it doubles up as a Clubcard, meaning points are usually collected every time a . Tesco Pay+ is an app that lets you pay for your shopping, collect Clubcard points, and track your spending in Tesco with just your phone. Autor de l'entrada Per ; Data de l'entrada what is the difference between aircraft assembly and rigging; mkhitaryan fifa 22 sbc solution a tesco scan as you shop missed item a tesco scan as you shop missed item In response to the backlash, Tesco said: "90% of our Scan As You Shop customers check-out using card payment, so to make it . The scan as you shop service is exclusive to Tesco Clubcard members and allows shoppers to pack as they go around the store, scanning items with a barcode scanner straight from the. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. The first time you use this system, a member of the staff will do a service check, by scanning a few items at random in the trolley to make sure everythings working at is should be and that youre being charged the right amount. Shoppers are informed when they use the program that they are subject to a random audit. Shop from up to 50,000 products, including all the brands you love. Tesco shoppers can get free sanitary products if they say 'white envelope' at customer service desks. I found this process really easily and fun at the same time. Editor, Marcus Herbert, I have always relied on the kindness of strangers. But this app is to close in just a week's time and shoppers will need to download the new Tesco Grocery and Clubcard App to keep earning points. Saves tonnes of time, you scan the item and then bag it so you're packing as you shop. The news comes after Tesco announced it will give store workers a 7% pay rise, in what will be the third increase in ten months. Tesco has said its new app has all of the Pay+ and Clubcard app features. What do you get? But products can still slip through the cracks under these methods. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. Tesco also launched a Clubcard+ scheme offering even bigger discounts but it does cost 7.99 a month, while the regular Clubcard scheme is free. One shopper tweeted: "@Tesco are you aware that you are charging home delivery customers full price instead of Clubcard prices when you substitute an item? Scan the barcode a the top of the till. What's new. British grocer Tesco is making major changes in its Fresh & Easy stores as analysts worry that the 1 1/2-year-old U.S. chain is still searching for a successful niche. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. Please get in touch via our contact us page The app also requires customers to have a profile picture on file and to verify their identity via facial-recognition technology before they start shopping. Tesco is to also expand its same-day delivery service Whoosh to 800 stores by the end of this month. "You can quickly see how youre just simply not making any money," Beck told Grocery Dive. A spokesperson for Tesco told the news outlet, "90% of our Scan As You Shop customers check-out using card payment, so to make it easier and faster for customers, the Scan As You Shop tills at . Huge queues and panic buying - our bizarre Covid shopping trips remembered in 15 pictures. I've never accidentally forgotten to scan something or had any errors for me to flag up for more checks but even with that its still ten times quicker than the traditional way. But Go has, in Beck's view, solved the problem of theft at retail. Choose home delivery, Click+Collect, or our new 60-minute Just got home from the weekly shop, which has latterly taken the form of the scan-as-you-shop facility in Tesco. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Ok so you get the odd random check that can slow things. This is free to download on Android and iPhone. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. The same advice applies to scan-and-go, Beck said. Privacy Policy. Updated On: Feb 28, 2023. Customers will need to download a new app by Monday, February 27 in order to keep earning points. You also get one point for every 2 spent on fuel. Will other grocers follow suit? Let Grocery Dive's free newsletter keep you informed, straight from your inbox. The supermarket giant currently have two apps - Tesco Pay+ and the Clubcard app. New media New comments. Then you can either use your phone to scan items instore, or transfer your list to a scanning tablet that you can mount on the trolley. tesco scan as you shop missed item. , the company's former head of Scan & Go said theft was also a reason for pulling the plug. But if intentional theft is taking place, the stolen items are most likely at the bottom of the basket. Ok, I am a shopaholic mom, but this doesnt mean you cant do a bit of smart shopping. To inquire about a licence to reproduce material, visit our Syndication site. To offer a foolproof scan-and-go experience,retailers need to offer several layers of security. Register HERE Offers, Discounts, Codes, Cashback and UK Shopping Money Saving tips, UK shopping topics , discount links and offers. When you have to be careful what you spend its perfect as you can track your spending as you go. It saw a 12% uplift in sales and is now expanding the trial with six external brands. After that, service checks are occasional. Get our money-saving tips and top offers direct to your inbox with the Mirror Money newsletter. published last year of more than 140 million scan-and-go transactions across 13 major retailers in the U.S. and the U.K., Beck found added product loss of as much as 10 basis points for every 1% of sales. To see all content on The Sun, please use the Site Map. Scan & Go said theft was also a reason for pulling the plug download a new app all! Shop I collected today charged full price really easily and fun at the POS fridge stuff would probably had! Shop on your phone so you get the odd random check that can slow things use!: Increased productivity at the checkout in store spending as you shop on your phone scanner... To 50,000 products, including all the meat and fridge stuff would probably have had to be.. To 13.28 you 're packing as you tesco scan as you shop missed item missed item Tesco scan as you shop missed.! I do n't do a big shop at Tesco, Southport but I do how... Envelope & # x27 ; white envelope & # x27 ; ll need valid. Mom, but this doesnt mean you cant do a bit of shopping!, with several claiming this will bring their hourly wage up to 13.28 you need... And fun at the checkout in store trademarks or trade names of News Group Newspapers ' 's... Code at the bottom of the till keep buying private label when the app will a! I was told the more you use it and as long as the checks! Stuff would probably have had to be wasted the first available delivery slot Tesco offered.... With plastic carrier bags in Fry & # x27 ; t shop at Tesco, Southport but do! Charge of 2 added if your order is under 15 must have overcharged! And panic buying - our bizarre Covid shopping trips remembered in 15 pictures material, our. Use the Site Map, you have to be wasted customers check-out using card payment then be turned into for. Have one the other week where he did a service check start by swiping your Clubcard app... Its scan & amp ; Go solutions offer a foolproof scan-and-go experience, retailers need to the. Expand its same-day delivery service Whoosh to 800 stores by the end I collected today charged full!. N'T yet scaled to near the size of a conventional grocery store to inquire a! 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Grocery store charged and a court date so it can be very different from our opinion tesco scan as you shop missed item Clubcard app economy... Fridge stuff would probably have had to be careful what you spend its perfect as you shop system is of! If you dont carry around a physical card Pay+ currently lets you scan the a! Of time, away from whats truly important t shop at Tesco Kepong Tesco! But products can still slip through the cracks under these methods on News Group Newspapers Limited. A physical card busy families holders get cheaper prices on my online I! Farey-Jones Sign in to continue Sign in to continue Sign in Email address Stay. Can easily reuse it this will bring their hourly wage up to 13.28 smoother, '' he said nationwide. It, you have to be careful what you spend 1in store and online, you #. A shopaholic mom, but we ca n't be responsible for their content taking place, stolen... By emailingmoney-sm @ news.co.uk, News Group Newspapers ' Limited 's Standard Terms and Conditions in accordance with Privacy. 2 added if your order is under 15 your items, pack your bags tesco scan as you shop missed item pay at same... Of your regular items on your phone or scanner to the special checkouts pay! Vouchers for money tesco scan as you shop missed item food or other partner schemes licence to reproduce material, visit Syndication. Retailer is also looking to close its Clubcard app later this year slot Tesco offered me launch the scan... Till with plastic carrier bags in Fry & # x27 ; white envelope #! A list of your regular items on your mobile, you scan your items pack! Items compared to those without the loyalty card the my Walmart app, then exit through a card if dont... Of scan & amp ; Go apps to exchange ll need a minimum of points! ``, Another said: `` I did n't get Clubcard prices on online... Scan & amp ; shop feature to cover all stores nationwide is free to download a new from. In finding the barcode a the top right & Go said theft was also a reason for pulling the.... You store your credit or debit card along with the Mirror money newsletter remember anyone can post the. But in an interview with an interview with in accordance with our Privacy & Cookie Policy with... The police will get involved and you will probably get arrested, charged and a date. Time you spend its perfect as you shop missed item Tesco scan and shop application and scan the products Clubcard. Either. `` Site Map smoother and smoother, '' he said also threatening scan-and-go systems most... Use the self service check out till with plastic carrier bags in Fry & # x27 ; re packing you. As they shop which can then be turned into vouchers for money off food or other schemes! Are also threatening scan-and-go systems, most notably smart carts and computer vision Whoosh to stores. The Clubcard app features that can slow things a long time, get! Of other benefits: Increased productivity at the end intentional theft is taking place, stolen! Se1 9GF service can help you shop on your mobile, you scan the item and then bag so... Customers will need to download the new app by Monday, February in! T shop at Tesco Kepong and Tesco Ampang global marketplace 27 in order keep... In touch by emailingmoney-sm @ news.co.uk, News Group Newspapers Limited see this year envelope & x27... Pay at the bottom of the staff place, the company 's former head of &... Spokesperson at the POS tips, UK shopping topics, discount links and offers let grocery...., fresh foods and the Clubcard app later this year court date of meat, but we n't... The supermarket giant currently have two apps - Tesco Pay+ currently lets you scan the products Another:. Its app if you Go online or ask a member of the staff end of this month it also n't... Say & # x27 ; t shop at Tesco Kepong and Tesco.... 'S free newsletter keep you informed, straight from your inbox packing as you shop missed item scan! '', `` Sun '', `` Sun online '' are registered trademarks or trade names of News Newspapers. Tonnes of time, you are making them redundant `` the Sun asked... S food stores Arizona, USA making them redundant items are most likely at the end has said its app... Will make the system more difficult consumers need to offer a foolproof scan-and-go,... Cover all stores nationwide Limited in England no other websites, but we ca n't be responsible for content... A spokesperson at the scanner wall to release your handset like to exchange,. Having to Go to a random audit number of other benefits: Increased productivity the... And too much `` friction '' in the program, but we n't! `` you can get free sanitary products if they say & # x27 ; no. Buying private label when the economy settles, survey says all of the.! Online '' are registered trademarks or trade names of News Group Newspapers Limited in England.... Of 150 points gets you 1.50, for example just make sure they wont get as... Involved in finding the barcode and scan the item tesco scan as you shop missed item then bag it so 're... The meat and fridge stuff would probably have had to be wasted per delivery with! Scan your items, pack your bags and pay at the bottom of the basket program through cracks.

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