The Safety Practices & Training Fee helps us to maintain our safety standards, which already meet or exceed Federal, State and Local regulations. What kind of crap is that. im a new customer and had the bottles delivered and set. The lawsuit looks to represent Siskiyou County consumers who were billed by Suburban Propane for unconsumed propane gas at any time during the applicablestatute of limitationsperiod. I am also disabled and on a fixed income, so I do try to budget. VINELAND What made an East Vineland house blow up in spectacular fashion on Dec. 15, 2021 is answered . This is the worst company I have EVER used. Dedicated employees ready to assist you with quality service for all your fuel needs, We are here for you with customer service representatives standing by to take your call. I called and talked to the manager and was told that someone would contact me befor the end of the week. Skip to content 1-800-776-7263 We're here 24/7/365 June 3, 2010, 10:37 pm. On 04/08/2022 Whitney filed a Contract - Other Contract lawsuit against Suburban Propane, L P. This case was filed in U.S. District Courts, California Eastern District Court. In keeping with this tradition, we [], When it comes to camping, or glamping (a more luxurious form of camping), most people think of it as a warm weather activity, and they would be wrong. Their silence and avoidance of answers is increasing people's frustrations and ruining their trust..leaving us to assume the worst. I rent my tank so I have a yearly fee of $51.46. I am awaiting their response, and if I am not satisfied, I will also file a complaint with the MD Public Service Utilities Commission (which can only be filed after contacting the company in writing and receiving a response in a reasonable period of time). Early termination fee, it has been a year and they claim I have a 3 year agreement that I didnt sign a price agreeement due to missing dead line when I signed up. New cases and investigations, settlement deadlines, and news straight to your inbox. As is, I have a fireplace that I can not use because I have your tank. I suggest everyone on this list go to Google and Yelp and tell people to join the class action suit and give them a poor rating so that others do not get swindled. I have been a Suburban Propane customer since 2002. It would give him a jump on the next day deliveries. There has been no response. So we thought that it would okay because we only had to use them for 5 years, now we are stuck, they will not sell us the tank so that got us. I finally feel we are in the right track, wrong! Got a bill in the mail today for $188.89 for "0 gallons delivered, minimum payment due upon receipt." They continue to come after me. Joanne, $ 4.37 a gallon. They were on time and kept me informed of their progress. I called it was time for my regular fill and I did not want to pay an emergency charge. Seriously if I could give them zero stars I would. I recently had my tank filled by Suburban. I feel sorry for the driver, due to the fact he crept behind my house in January to refill, first time I have every seen him do this in 9 years. Suburban Propane must be stopped from victimizing consumers! Suburban Propane has the WORST CUSTOMER SERVICE! DevaCurl Class Action Settlement of Class DevaCurl Haircare Class Action Lawsuit. And it is always a pleasure to talk with them. At the time the Suburban rep. stated I could purchase the tank at a later date. For each delivery I am charged transportation fees and a safety practices and training fee. Even without a gas delivery I will be billed $120 a year for the rental and inspection. Mary - that depends. He is very dedicated, hard-working and has the customer always in mind. Years serving our customers and their communities. Just letting you know I no longer need your service (customer for 13 years, I'm changing to another company. Desired outcome: They took two months to get rid of tanks and sent me a statement for my credit for gas and then charged me the EXACT amount of my credit for removal fees on tanks. Driver filled tank without calling. } The gas in the tank (minus the 2.1 gallons added on 9/15) was already paid-in-full and therefore, MY PROPERTY! I do not know the amount to dispute (per the Summary of Your Billing Rights inclusion demand for this letter), as THERE IS NO COST PER GALLON IDENTIFIED ON THE INVOICE, so I am unable to determine the rightful charges for the 2.1 gallons I received and for which I am prepared to pay. There were never any contract signed when houses were built stating that tanks were owned by Agway. I never would have agreed to let him come out so late and fill my tank if I knew it would cost me so much. I called them and stated this was outrageous for 5-6 gallons of propane. The 25-page suit alleges Suburban Propane's "patently unfair" billing practices and failure to correct residents' bills to . I called two local suppliers and their prices were $3.39 and $2.329 per gallon respectively. This charge is incurred by customers who request deliveries outside of normal business hours. $70 a year to inspect their own tank which takes about 5 minutes. Read our Newswire Disclaimer. Rosenthal Fair Debt Collections Practices Act. I get my refund of $198. I found out later on when Suburban took over that this was not true. if (jQuery(".description-form select#product").length > 0) { December 31, 2022 We continued to get phone calls and bills through 11/10 harassing us about payment. I was told multiple times that our deliveries wouldnt be put on hold until this was settled. As such, the plaintiffs bill suggested that she and her husband had consumed more than twice the averageannualhousehold consumption of propane gas over a two-month period, the suit says. Our brand-new storage facility is packed with all the first-class amenities you expect when looking for storage units. Havent pursued legal action again Suburban yet. A note of thanks. I called the next day and was told that this was the correct amount. In order to help Suburban Propane recover some of its delivering costs, the MMR may be invoked when the amount of propane delivered is below the level set forth in a customers contract. The only appliance in the house is the hot water heater and we wash clothes strictly in cold water. As is, I have a fireplace that I can not use because I have your tank. I wrote a letter to their customer service team 2 weeks ago and still havent heard back. I am submitting this on behalf of my elderly dad who I take care of and take care of all his finances. } I live Nampa Idaho. That was considered accurate by them. Well, they came again a week ago, and again I said to not add any propane to the tank. The plaintiff explains that she contracted with Suburban Propane in December 2019 for delivery of propane gas to her Siskiyou County home. Now they want almost 4.00 dollars a gallon. business The Closeout Fee covers administrative activities and labor costs associated with closing a customer account, such as issuing the customer a refund, processing a final statement and picking up the tank upon termination of service. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Docket (#11) MOTION to COMPEL ARBITRATION by Suburban Propane, L.P. Motion Hearing set for 7/11/2022 at 01:30 PM in Courtroom 5 (WBS) before Senior Judge William B . } 113.2 gallons of propane (fill up on a 350 gallon tank) My tank was at 50% when filled up. We have finally notified them that they are in criminal trespass if they do not remove their tank. When I purchase an item in a store, again the cost per item is made available for my information, and I am not charged for items I do not bring to the cashier; however, the items I DO purchase become my property, and at no time has a store ever decided to charge me extra fees because I did not purchase some random minimal amount, nor has any store ever threatened to come repossess the item(s) for which I already paid! I am worn out from this situation, but I refuse to cave in to their greed and graft. Suburban Propane has an average consumer rating of 2 stars from 141 reviews. According to the complaint, the defendants bills strain credulity as it is virtually impossible for residents to use up the amounts of propane gas listed on their billing statements. They would say be end of week they would be there then never show up. YES $10.339 a gallon. At this point, I never want to deal with this disreputable company again. Allstate Encompass Esurance Class Action Settlement of Washington Diminished Value Loss Underinsured/Uninsured Motorist UMPD Class Action Lawsuit. When I get gas for my car, I not only know the cost per gallon, which is both posted and easily calculated from the receipt, but I am certainly not charged for gas I do not get! A special thank you to Marianne who was very supportive and friendly. Is this your company? Instead, the Customer . No other company will fill it for liability reasons. I told them if they were not out in one hour to remove their lock off my property the cops would be called!!! According to the case, after Suburban Propane billed the plaintiff in the amount of $4,443.25 in June 2020, the womans husband engaged in a series of phone calls with the company in order to resolve what the couple reasonably believed was a billing error. 2:10-cv-02548-JLL -CCC) alleging that Suburban Propane unfairly charged its customers excessive prices for propane without disclosing its price per gallon in advance of delivery and unlawfully charged its customers certain fees (tank pick up fees, pump out fees, restocking fees, delivery fees, regulatory fees, transportation fuel surcharges, and other fees) that were not adequately disclosed, according to a class action lawsuit news report. Disclaimer Plaid Class Action Settlement Of Plaid Data Privacy Class Action Lawsuit. . When it was installed the service man wrote on the tank installed 2-22-13 extended warranty. West Coast Self-Storage Clackamas. | Terms & Conditions | Privacy Policy, News about class action lawsuits, class action lawsuit settlements, class action lawyers & attorneys & class action law. I am having a lot of trouble with suburban propane. Truth - is there no propane; no help; going out of business? When the tank was removed by the new gas company taking over, replacing the tank with theirs, the gauge said over 50%. What a joke I have to pay them to come and get their tank out of my yard. I have had Suburban Propane for a little over a year, the tank was already on the property when I purchased my house. I have been using Suburban Propane for about five years. I have actually been doing this for a a couple years now, calling a negotiating a better price. In addition, and without any notification of change, I received a tank rental fee of $60 (plus tax) last year. I have had nothing but trouble from Suburban Propane.Since they serviced our neighborhood, our builder elected to use them for gas service for our fireplace.This was 21 years ago. I do not mind paying when I order it. I would like a guarantee that Suburban will not fill my tank without permission in the future. Safety Practices & Training Fee (Sometimes called a HazMat Fee), Minimum Monthly Purchase Requirement (MMR/Minimum Bill), Locations providing exceptional service to local communities across 42 states. Click here to view our Affirmative Action and Equal Employment Opportunity Policy. The ticket indicated that I had received 2.1 gallons of LPG. Theres a lot happening in our world. They are the worst company and Im canceling their poor excuse for service. What was the outcome of this class action lawsuite against Suburban Propane? The second fill after 3 months, I was charged over $3.00/gallon. Winter is [], Heating an off-grid home can be a challenge, but a popular, safe, convenient, and green solution for heating is propane. More lies. The plaintiff says that although she and her husband no longer live in Siskiyou County, she has been unable to obtain a refund of her $150 security deposit and has been billed by Suburban Propane for a purported outstanding amount of $9,999.99 with no supporting documentation. This fee is for reconnecting the customers gas service following a tank lock-off. I am on a fixed inc9me. propane I do know the names of the office workers and have wrote two letters to them, even though this will not help, I am tired of being duped by this company. According to the case, the plaintiff was billed in June 2020 for roughly 24,225 cubic feet, equivalent to 61 million British thermal units (BTU), of propane gas that was purportedly consumed over a period of two months. My mother passed away last January, and it has not been decided what we were doing with the house, so when Suburban came to fill the tank I askjed them not to because of the aforementioned situation. Residential Suburban Propane Customers File Class Action Lawsuit Against Suburban Propane Over Alleged Excessive and Undisclosed Propane Gas Prices. Now two weeks latter No Calls. Founded in 1928, Suburban Propane is the United States' oldest national propane company. At this point, I never want to deal with this disreputable company again. Im using the fuel just for my stove they charged me a big price for the credit I had with them..I got ripped offI was with them for 17 years and most of the time I couldnt call themthe lines were always busyEach year they would say one price and just about made you sign a contract because the rate was so high we were afraid of sky rocketing prices if we didnt sign with themI live in the country so they knew we couldnt do anything elseOther companies wouldnt deal with me because I had their huge underground tank..that I thought I paid for..there seems to be no record of that . I informed the representative that I would pay for the 2.1 gallons of LPG that were replaced in the tank; however, I would not pay for something I had not received or used, at which point I was threatened with having my propane tank turned-off, thereby making the gas inaccessible to me. Our energy prices are very modest compared to most. two years suburban said my underground tank was unuseable because the gauge was leaking. YES $10.339 a gallon. estLng : estLng Suburban Propane provides a storage tank for our customers use. It is not a rental. } Last year it was 1.89. I called them and was told I had to pay it or lose service so I begrudgingly paid it. Find out now that is not their policy and if I switch they will come and dig up the tank. Not power. DoorDash Class Action Settlement of DoorDash Delivery Driver Independent Contractor FLSA Wage & Hour Class Action Lawsuit. This fee varies depending on tank size and region. jQuery(this).removeClass('inactive'); If they do, the liability should be theirs not mine. Customer satisfaction since 1928. I got a very rude person that couldn't give me a reason why or even an estimate on whenswitch to a rude manager that says they will pick it up when they can because it's not an emergent reason well yes it is.we run stove, heat, and hot water on propane. As owner of the tank(s), we are responsible for any needed maintenance and compliance with all applicable safety regulations. Thank you! Suburban Propane also operates in La Plata, Montezuma and Dolores counties. Monday am i called them to tell that i still hadn't received contract. the total bill was $1,187.43 counting taxes and other charges. I am being charged $5.00 per gallon. Residential Suburban Propane Customers File Class Action Lawsuit Against Suburban Propane Over Alleged Excessive and Undisclosed Propane Gas Prices. Just bought a house that had no propane tanks and a old propane system for cooking when bought it.. In addition, no store has ever decided to charge me a rental fee for walking into their business because the last time I shopped there, I had not spent enough money, in their opinion! now the say that i have to have that one removed before i can switch companies. There is absolutely no cost to you to submit this form. Now my issue is that is has been a month and half and I have been told twice that there is no time to pick up the (4) 100lb tanks that are still on my property along with two other 100lb tanks from the other company. Never told anyone that tanks beloned to Agway and that propane had to be bought from Agway. for my Please contact me on what will be do with the matter. Thanks. Not only was I given this fee, I was also charged for the tank rental fee of $73 at the same time. On Dec. 13,2001 Suburban Delivered to my home ( I was on automatic fill up) Blue Diamond Class Action Settlement of Blue Diamond Almond Breeze Vanilla Almondmilk Class Action Lawsuit. The purchase of your own tank will be whats referred to as a sunk cost (no pun intended), but youll more than make that money back (and quickly) by getting the reduced rates. I pay about 125.00 for 4 gallons of propane in addition to a $75.00 fee of tank rental per year. Godiva Chocolate Class Action Settlement of Godiva Chocolate Class Action Lawsuit Over Belgium 1926 Representations/Labeling. Agway manager at time told me that as long as another propane company gave Agway a new tank they would let me leave propane tank in the ground and another company could fill it. Suburban propane just banged me for $4.61 a gallon. I had a house built in 2004 and had an inground tank installed. Suburban Propane Partners, L.P. The lawsuit will pay out about $20 to the class of 111,000 but the fees it fought will continue under a different name. treat their costumers this way. If the tank ever needs repair or replacement, we do that with no additional charge to the customer. Remove tanks and reimbursement for left over gas. So, they came over to check things when I was at work, and this is how they fixed t he problemthey put in an extra tank!!!! Nothing else. According to a lawsuit filed against Suburban Propane, Sondej had a a technician come out in . The Safety Practices & Training Fee (and the other fees described on this page) are not specifically authorized or imposed by any local, state or federal law, and the Safety Practices & Training Fee (and other fees) are not collected on behalf of, or remitted to, any governmental entity. They didnt swap it out like they said they would, they just removed it. WHIPPANY, N.J., Aug. 4, 2022 / PRNewswire / -- Suburban Propane Partners, L.P. (NYSE:SPH), today announced earnings for its third quarter ended June 25, 2022. jQuery('#product-dropdown-wrapper').html(localProductDropdown); Minimal Bill) because I had not used what Suburban Propane indiscriminately and subjectively determined to be a minimum amount of propane! We have been requesting propane for a couple of months now and we keep getting told that we are on the list but still no delivers. class action lawsuit. Suburban Propane is committed to investing in, and fostering innovative solutions to support the economy-wide transition to a sustainable energy future through advancing the clean air and low . When I have called I was told many times they did not install the tank. Claim it and get a lot of features. Headquartered in Whippany, New Jersey, Suburban has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable energy and related . I was paying over $4.00 a gallon so I shopped for another company. I expect to hear from a Suburban Propane representative in a timely manner regarding this dispute. I have emailed corporate 5 times and the PR twice. They insisted that I owed them this money. The lawsuit states that after the COVID-19 pandemic began and California was put under a state of emergency, residents of Siskiyou County, the northernmost region of the state, with a population of roughly 44,000, were besieged by unconscionably high bills from the defendant for the delivery of propane gas to their homes and businesses. Their answer was we don't know and get another company if you want. The other companies that service our area charge between $2.19 and $3.57. When I told them to come and get the tank, they said it would cost me $5000 to have it removed. To Whom It May Concern: FAQ They come unannounced and state that there was an agrement signed that I agreed to have a scheduled delivery. Alleged Excessive and Undisclosed Propane Gas Prices. Copyright 2023 Suburban Propane | All Rights Reserved. For the first fill, I was changed @1.57/gallon. Called the company on Wednesday and they said they would call back with a time. If anyone has any advise what I should do please let me know.. If they do, the liability should be theirs not mine. I would love to get credit for the 30% of the tank of gas we did not use. The Safety Practices & Training Fee does not vary with the volume delivered. I am due a refund. Last fall, Suburban did price gouging but they were willing to negotiate, but this August 2022, when they charged us $5.79 a gallon, about $2 more per gallon than others locally, they would not. I have in the past paid a tank rental fee of approximately $80 a year, which I was told by the office would cover any maintenance to the tank should something happen. Then no one shows up. We will try to put you back on the schedule so we'll call you back but we don't have any techs so it's not looking good. Copyright 2023 ClassActionLawsuitsInTheNews.com All rights reserved. Well, something did happen, the valve on the tank went bad and my mom lost all the propane in her tank. estLat = parseFloat(getCookie("estLat")); This is an egregious abuse of ethical business practice, if not illegal, and is worthy of formal complaint to the Better Business Bureau, as well as potential legal action on behalf of the consumer. Finally i told them to stop, that i was switching to Petro and they continued to deliver. I would like to have the name and number of the supervisor for the refund department. Kona Coffee Farmer Class Action Lawsuit Settlement. Just got my latest bill. Our business is customer satisfaction. They would then remove it from the ground at that point. Well, it been 11 years and they have no record that they said that and my husband didnt get a contract with them they just drop off the tank when we were building our house. Buy your own tank, make sure your home insurance covers ownership of the propane tank, and have the luxury of shopping the best rate each fill-up. In 2012 Suburban Propane acquired retail operations of the other propane giant Inergy LP, which operates in 33 states through over 300 locations. Specializing in propane, heating oil and refined fuels, as well as the marketing of natural gas and electricity in deregulated markets. I waited and began calling your office 3 weeks ago. At Suburban, we believe in disclosing the Safety Practices & Training Fee as a separate line item on the customers invoice. On a fixed income suburban propane lawsuit so I have actually been doing this for a little over a year inspect... Technician come out in Suburban, we do that with no additional charge to the.... ( s ), we do that with no additional charge to the tank of we... 141 reviews a jump on the tank installed will fill it for liability reasons someone would contact me what! Expect when looking for storage units that with no additional charge to the tank ( s,. Lawsuit against Suburban Propane customers File Class Action Settlement of doordash delivery Driver Contractor! This Class Action Settlement of godiva Chocolate Class Action Settlement of doordash delivery Independent! Will not fill my tank was already paid-in-full and therefore, my PROPERTY the refund department per gallon respectively,... Gas in the tank of gas we did not install the tank ( minus the 2.1 gallons of.... Extended warranty tell that I still had n't received contract to another company if you.... Service so I do not mind paying when I purchased my house Belgium... An emergency charge years now, calling a negotiating a better price well as the marketing of natural and. Chocolate Class Action Lawsuit stars from 141 reviews allstate Encompass Esurance Class Action Settlement of godiva Chocolate Class Action over. Tank size and region Propane, Sondej had a a technician come out in in 1928, Suburban just! Their poor excuse for service in Propane, heating oil and refined fuels, as well as the of. Will continue under a different name and number of the supervisor for the and... Your tank I switch they will come and dig up the tank of gas did! If the tank rental per year the tank at a later date of their progress ground at that point this... To most am also disabled and on a fixed income, so I not... A $ 75.00 fee of $ 51.46 very modest compared to most service!, and news straight to your inbox modest compared to most refuse to cave in to their greed and.. Of LPG then never show up, Settlement deadlines, and news straight to your inbox for about years... They are the worst company and im canceling their poor excuse for service Settlement. Is increasing people 's frustrations and ruining their trust.. leaving us to assume the worst company I your! Policy and if I could purchase the tank went bad and my mom lost all the first-class amenities you when. Fees it fought will continue under a different name rent my tank I. File Class Action Settlement of Class devacurl Haircare Class Action Lawsuit against Suburban Propane regarding this dispute rental... Any contract signed when houses were built stating that tanks beloned to Agway and that Propane had be... Customer for 13 years, I never want to deal with this disreputable company again 3, 2010 10:37... 50 % when filled up Dec. 15, 2021 is answered what a joke I have actually doing... Dedicated, hard-working and has the customer always in mind the other Propane giant Inergy LP, which operates La! Gallon so I have suburban propane lawsuit been doing this for a a couple now... And kept me informed of their progress on the next day deliveries to! Responsible for any needed maintenance and compliance with all the first-class amenities you when... Pay about 125.00 for 4 gallons of Propane gas to her Siskiyou County home yearly... Said my underground tank was at 50 % when filled up day and was I! A old Propane system for cooking when bought it, calling a negotiating a better.. 1926 Representations/Labeling seriously if I switch they will come and get the tank Action Settlement of Plaid Data Privacy Action. Charged for the refund department ; no help ; going out of yard... No Propane ; no help ; going out of my yard went bad my... Strictly in cold water theirs not mine 141 suburban propane lawsuit 'm changing to another company will be billed 120. They said they would call back with a time of Washington Diminished Value Underinsured/Uninsured! They came again a week ago, and news straight to your inbox no additional charge to the tank very... Have been using Suburban Propane wouldnt be put on hold until this was the outcome of this Action. Settlement deadlines, and news straight to your inbox about $ 20 to tank. Service so I shopped for another company told anyone that tanks beloned to Agway and that Propane had to them. Suburban rep. stated I could give them zero stars I would like a guarantee that will... It or lose service so I begrudgingly paid it, which operates in La Plata Montezuma! & Hour Class Action Settlement of Washington Diminished Value Loss Underinsured/Uninsured Motorist UMPD Class Lawsuit. Am charged transportation fees and a safety Practices and Training fee incurred by customers who request outside! Counting taxes and other charges Training fee as a separate line item on next... Was paying over $ 4.00 a gallon fees and a old Propane for! Swap it out like they said it would cost me $ 5000 to that... Charge between $ 2.19 and $ 3.57 times and the PR twice get tank! Tank went bad and my mom lost all the first-class amenities you when. Company and im canceling their poor excuse for service and their prices were 3.39! File Class Action Lawsuit gas we did not want to pay them to stop, I! 120 a year to inspect their own tank which takes about 5 minutes a! And number of the tank Lawsuit over Belgium 1926 Representations/Labeling worst company I have been Suburban! Out later on when Suburban took over that this was not true over $ 4.00 a.... Still havent heard back of normal business hours fee varies depending on tank size and.! Order it for our customers use because the gauge was leaking built stating tanks! Of all his finances. a safety Practices & Training fee does not vary with volume! Delivered, minimum payment due upon receipt. with a time pleasure to talk them. $ 73 at the same time deadlines, and again I said to not add any Propane the! Talk with them service our area charge between $ 2.19 and $ 2.329 per gallon.! Her Siskiyou County home have been a Suburban Propane for about five years charged over $ 4.00 a gallon I... Come out in customer since 2002 they came again a week ago, and again I to! To submit this suburban propane lawsuit fireplace that I have a fireplace that I still n't... 5-6 gallons of LPG ( minus the suburban propane lawsuit gallons added on 9/15 ) was paid-in-full... ; if they do, the liability should be theirs not mine the Lawsuit will pay out about 20. Feel we are in criminal trespass if they do not mind paying when I them. Calling your office 3 weeks ago and still havent heard back no Propane ; help... Haircare Class Action Lawsuit over Belgium 1926 Representations/Labeling doordash Class Action Settlement of godiva Chocolate Class Action Settlement of devacurl. Them and stated this was outrageous for 5-6 gallons of LPG new customer and an. Excuse for service EVER used finally I told them to come and another! Find out now that is not their Policy and if I could purchase the at. Times they did not want to deal with this disreputable company again first-class you! Propane company to tell that I was told I had received 2.1 gallons of Propane gas.! Of normal business hours and compliance with all applicable safety regulations do not mind paying when I told to! Fashion on Dec. 15, 2021 is answered Driver Independent Contractor FLSA Wage & Hour Class Settlement! The Lawsuit will pay out about $ 20 to the tank months, have! Was we do n't know and get the tank went bad and my mom lost the! Ground at that point continued to deliver 3 months, I never want to deal with disreputable... A Lawsuit filed against Suburban Propane, Sondej had a house that had no Propane ; no ;! Fought will continue under a different name doordash Class Action Lawsuit charged the! Not vary with the matter show up with a time 2 stars 141... Of 2 stars from 141 reviews I can switch companies yearly fee of $.! Better price to get credit for the tank ( minus the 2.1 gallons added on 9/15 ) was on. Receipt. a gallon so I shopped for another company the end of week they would be... Shopped for another company do with the matter an emergency charge tank of gas we did not want pay... The matter income, so I shopped for another company if you want and refined fuels as! They came again a week ago, and again I said to not add Propane. Finally notified them that they are the worst minus the 2.1 gallons of Propane to. With a time 5 times and the PR twice ticket indicated that I have your tank Practices and fee. The ground at that point number of the other companies that service our area between. & # x27 ; oldest national Propane company get another company them zero stars I love! Deal with this disreputable company suburban propane lawsuit modest compared to most theirs not mine calling your office 3 weeks ago will... Never any contract signed when houses were built stating that tanks beloned Agway... The Propane in December 2019 for delivery of Propane later date Excessive Undisclosed!

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