How do I effectively communicate with an airline? flight booking scam. All calls were recorded. I will never ever use eDreams again. In case you need to get in touch via phone, the call centre is available 24 hours a day, 7 days a week. If more than one ticket is booked at the same time, they will all have the same PNR number. Hey, guess what? My email is. Ive done it when i used Ryanair to fly to London. They just need to verify something. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The poor customer service agent said he would ask his supervisor, so he put me on hold for another 5+ minutes. (I suspect if you had looked for any reviews before giving them your card details you would have avoided them!) Booking status. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-108953256', '');}, 'log_autolink_impression');airline. Can you logon to your booking on EDreams at all? 1. eDreams. . IM IN FUCKING CHINA AND IT WILL BE MIDNIGHT HERE. Overview eDreams has a consumer rating of 3.56 stars from 2,933 reviews indicating that most customers are generally satisfied with their purchases. By using this website you agree to our Cookies Policy. It showed that all my flights are confirmed, but I only had the confirmation numbers for my first two flights. So, take a look at all the options below to contact customer support and get all the answers that you need. Shuttles and transfers. I just don't understand why it is so difficult to issue an Invoice when the money has been charged already. It may be I could have gotten a good price today Tuesday. Should you require any further information please contact our Service centre on : Complaint pending. They managed to sell us tickets from an airline company that went bust (German NIKI). I was transferred to an indian call Center which sucked . eDreams Booking Reference: 2079948115. Booking reference is 8673197557. 7 years ago Save Im trying to get my boarding pass. 3. Compass by eDreams. Under the "Manage. At eDreams, customers are our #1 priority and we want to offer the best eDreams customer service, not only to help you to resolve any doubts or questions you may have before, during, and after your trip. I called twice first he heard me and hung up on me . Special assistance and requests. Car rental. You will find the ideal flight and tickets at the cheapest price in our travel app. In order for this site to work properly, please enable JavaScript in your browser settings. He promised me he will contact me through the e-mail, then we hung up. You can book hotels like Meli Hotels and Resorts, Marriott, Eurostars, NH, Catalonia Hotels & Resorts . Yesterday I was on the phone for 1 hr and 20 minutes and no one answered the call. The company has been around for well over two decades, during which it has dedicatedly served its clients drawn from numerous locations worldwide. We have a wide range of online self-service options to help you find the best possible answers to any questions you may have. Your request will be answered shortly my a*s. I never heard anything from you through email except auto-replies! At the same time, I sent 23 requests through their Help Centre for Booking Status Updates. Poor guy, I couldnt believe anything he confirmed and asked him to check it again, simply because I cannot trust eDreams again. What status is it showing? If you have the booking reference and email adythey used, you can add luggage. 6. Your password has been sent to the specified email address. Best Price Guarantee. VAT Number ESB-61965778. Only I'm in the same situation. eDreams - Flight cancellation with no refund, service or contact. We did and each time we talked to an agent they assured us that the refund was being processed. "We are pleased that eDreams and Opodo worked with us constructively and we welcome the significant number of changes they have made to their websites." If you made your booking at jetstar.com, or through the Jetstar app, you'll find your booking reference at the top of the itinerary we emailed you after you made your booking, and near the top of the booking information emails that we've sent you. Assuming payment has been taken, you could try your credit card to dispute the charge as goods not delivered. It is possible the payment did not go thru and you dont have a ticket. I promise you this is a real event. In the event that, for any circumstance beyond eDreams, some of the orders which form part of your purchase cannot be processed, we will contact you immediately to inform and assist you. When booking online: Once you start the booking process, if you lose your internet connection or take too long to move onto the next . 7 Jun 2022, 15:39. e mail [protected]@aol.com EDREAMS BOOKING REF: MAUGSI PASSEIG ZONA FRANCA 191-205 DATE: 08 MARCH 2022 08038 BARCELONA BARCELONA BAGLEY/LUCY MS SPAIN COVENEY/STEPHEN MR Licensed Travel Agency CICMA 3682 and IATA-accredited agent. No response. My eDreams booking reference number 4949741428 for travelling from London - Cairo - Amman - London from 09/04/2020 to 15/04/2020. With the new My Trips area you can now check information about your bookings, anytime and anywhere! EDreams pretended to be local booking sites with local currency rates while I was searching for a local flight on Kayak . If you prefer to access My Trips without creating an account, you can also click the menu option manage my booking. Jos List: 20+ Best Free Mobile Travel Apps (Last Update: April 27, 2017), Beijing Travel Tips: What You Really Need to Know, Music Lovers Packing List: 10 Travel Essentials for Music-Loving Travelers. Re: Booking Reference or E-Ticket Number on edreams booking? This company will cheat you. Not so much! I haven't received any confirmation via email. We were never informed of the flight cancellation cancellation. So I waited, and this was what I got from the change department: NO, I CANNOT! Now I am really losing it. Edreams put up Ryan Air flights as an option to fly when I searched for Anna a nd Ruth. Watch your inbox for great deals and travel info. It takes less than 2 minutes to create one. . Flights. Save up to CA$140 per flight. Re: Adding baggage for flight booked on edreams. Customer care: use our Help Center. IATA-accredited agent. @eDreams. Please send us a copy of this transfer by email to bankreceipt@contact.edreams.com with your booking number. Re: Edreams ticket money charged but no booking reference. And they will be able to locate the booking (I'm flying with ryanair), seriously stressing about this Many thanks Reply Booking status. - United Kingdom: [protected] If you are abroad please call +34 [protected]. Use this number to get your boarding pass directly with the airline. We can advise that we have received payment of 2089.69 GBP viabank transferand your booking is pending. The flight got cancelled due to Covid and I requested for the refund. I have enclosed my e mail Please can you help . ), and they haven't sent the confirmation email with booking reference, and are impossible to contact, is it sufficient to just have passport,name obviously etc. You can find the Manage My Booking menu by clicking the Manage booking button towards the top of the page. Check and change your flight. Still, Edreams insists the refund was made. Purchased tickets online, during the processing the flight fees increased $80 without asking to verify, contacted e dreams (no phone customer service) with no explanation or refund on addional charge! eDreams' customer service is there to help you throughout the booking process. Booking services and products. How to get the eDreams booking confirmation email re-sent | eDreams eDreams 5.65K subscribers 5.1K views 3 years ago Need to get your eDreams confirmation email re-sent? It seems Cyber Monday booking with edreams has not been a good idea at all. Or Am I victim of a scam? Take a look at our more than 2 million hotels and other accommodations for all budgets and types of trips. The eDreams app makes finding and booking your holiday faster and easier. Rfrence number is. If you dont have an account yet, dont worry! First I booked a flight with my Postcredit Value Card. I booked my tickets through edreams (massive mistake! Quote your booking reference and the code "concierge bag" to add bags to your booking +1 6133664297 . It is possible they have not been able to fulfil it and no booking made. Share your photos and videos with others to prove the truth of your words. I was informed after one week, that my booking reservation is still pending and that it will take from 7 to 10 more working days (1 to 2 more weeks) to get the reservation with the airline confirmed. Supermarket zip seal bags for liquids? Only now with Edreams. Piano teacher, coffee drinker, elephant lover, and foodie! I have sent emails, direct messages and have called 5 times with no one picking up. Air Travel Queries: accessibility,wedding dresses,travelling with children. The PNR number may be found in your ticket itself. I made a booking through edreams on Monday 28th November 2016 to travel from Windhoek to Miami (return ticket with KLM). Even if you do, then without being able to check in online, you will incur airport check in fees, both ways. Hi,**I have not received my booking reference number due to the wrong email address. Now I dont have any support from airline regarding flight issues and eDreams customer service is shit . Our chat channel is available 247 and you can reach out whenever it is convenient for you to have your queries answered. Thank you for contacting eDreams. We flew out with our bags, no problem, we return to Faro on August 5th to be told we have not checked in luggage allowance. how can I fly out with 4 bags but not fly back with them. https://onlineform.ryanair.com/ie/en/contact-us-ota. Save. To use our mobile site, please enable JavaScript. I am looking right now for edreams contact tel number as I want to . If you are an eDreams Prime member, remember that you have exclusive access to a dedicated customer service line 24/7. Mon-Fri 9:00-20:00 Sat-Sun 9:00-17:00 . You can do your online check-in yourself on the airline's website. Check-in baggage added! Come back after 24h to check your confirmation. It takes a few minutes to create one. I will tell my friends to avoid using the company. Whether it is making a new request or following up on the status of a request already open. There eas jo refund to my crefit card. If you could get the cheaper priced luggage direct from Ryan Air how would eDreams make a profit? If you don't receive the email in your inbox, please check your spam folder. eDreams is an online travel agency based in Barcelona, Spain, . First they claimed the card was not accepted. The eDreams app makes finding and booking your holiday faster and easier. Trying to contact Edreams with my queries, and I only get answers from Costumer Service. Any airline, any date, anywhere. 1740182754. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110903009', '');}, 'log_autolink_impression');flights. We never share anything without your permission, Follow the instructions in the email to reset your password. I know it wasnt the agents fault all these happened, but when you work for an unprofessional business, this is what you get. Fly out first week of September and I can't seem to add luggage and can't get through to anything more than a robot. Basic Rate . What's with these screwy ticket prices? *M. GetHuman5537191's customer service issue with eDreams from December 2020 Cloudflare Ray ID: 7a12cd64db68558a Complaint closed. 3. Here you can add your friends and family members that you're oftentravelling with.Have a great trip!-------------------------- Book a flight + hotel with eDreams: http://bit.ly/2FWVgZn Book a flight with eDreams: http://bit.ly/2GbtlUW--------------------------eDreams Travel Blog: http://bit.ly/2HG7Q11Facebook: https://www.facebook.com/eDreamsTwitter: https://twitter.com/edreams_enInstagram: https://instagram.com/edreams If you really must fly on Saturday, you need to be prepared to have to buy a new ticket from Ryanair (at latest prices) if they have availability. Price Frustration With United, Denver to Philly 7:51 pm. Youll be able to identify the solution that best fits your needs in a fast and easy way, saving a significant amount of time and at the same time having full control of the travel products youve purchased. E-dreams is the worst site ever to book a ticket and stupid staff when you try to contact them. Bart Becquart. I have confirmation from Edreams stating I paid for 4 bags. 375 talking about this. The action you just performed triggered the security solution. My debit card was charged, but I never received any confirmation email with the booking reference. Then they had me calling the hotline several times, only to book the same flight with another credit card. Never before I had troubles when buying a ticket online. EDreams booking reference number: [protected] Whether you seek further information on our products or need help with your booking, contact the friendly and dedicated eDreams customer service team. I bought fligh tickets for 5 person. Delete My Data and other Data Subject Rights. SainathT on 02 February 2023 about eDreams in category Travel. We answer nearly every call within 60 seconds. They take advantage of people that live in remote countries like Mongolia or Namibia or Sudafrica, where no Edream offices to face our complains. The woman of the hotline helped me in doing so. Need to request an invoice of your eDreams booking?Under the "Manage My Booking" eDreams area you can request that we send you an invoice of your booking and. Basically got referred to this website from another airline compare service. Complaint resolved. Also it corrected .eDreams reference number 216206464.Easyjet EQZCWQ.Her Correct title is Mrs Olwyn Mary Williams . Online support allows us to assist our customers around the globe 24 hours a day, 7 days a week. Insurance. Avoid this company. @eDreams. My email is. lots of people have had issues when making booking requests with ticket sellers like eDreams that do not have live availability or prices. Im a loyal Skyscanner user. And of course, the other agent had no idea why the system asked me to call back. Remember that this hotline is an exclusive added benefit just for Prime members like you, and not a general customer care contact line. I'm trying to contact them & help center it's not helping at all and I'm talk to robot and don't give solution. Through International calls the automatic replier puts me on hold and don't get attendedand still is costing me more money. No email or any sort of notification has been received that the flights were cancelled and they refused to refund the cancelled flights! They said they will cancel one part of the return leg b/c the other part was with the airline. Company gets us to book via Company TA who never book seats or luggage on domestic flights. They said they will refund me for only that part of the return leg, yet that they did not do. The email to bankreceipt@edreams.comis not going through. I tried to call to cancel the whole trip and get a refund, they did not do that. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Change or cancel your booking, request a refund, check your flight status and lots more in Manage my Booking Phone number / contact. It was a real nightmare. Make a flight booking with eDreams India, featuring thousands of cheap air tickets for international and domestic flights from low cost and standard airlines . Kris, our chatbot, has been trained to help clients with their travel requirements. How does Complain.biz work. Company gets us to book via Company TA who never book seats or luggage on domestic flights. This website is using a security service to protect itself from online attacks. . eDreams complaint: Booking reference number: 7900688247. I received a confirmation e mail but there is not a booking ref I can use to log into your app to manage my booking . I would say it turned out to be better because instead of flying with AirAsia, which is a budget airline with no baggage allowance, I now get to fly with Malaysia Airline. Other than this, find religion and pray to your chosen deity. Yet even that they did not do. Free, real-time updates on your flight times, boarding gate number, which belt to pick up your baggage, and more. It seems they do this on purpose and their feedback and customer service is frustrating, perhaps also on purpose. Never had such experience before!!! Travel Agency Licence GC88MD. This is one mistake I will never forget. Health and Travel Documents. eDreams - Refund processing Thinking, May be Edreams is a fake agency? And they will be able to locate the booking (I'm flying with ryanair), seriously stressing about this. Featured Photo by JESHOOTS.COM on Unsplash. This is the worst possible customer service I have ever experienced. Back. Their Indian call center advised they forgot to cancel my ticket and I was a "no-show" for the flight. So rates and prices may go up and I may end paying for a price much higher than that for wich I booked. So rates and prices may go up and I may end paying for a price much higher than that for wich I booked. How much did they save you over booking direct with the airline? ComplaintsBoard.com is a leading complaint resolution website on the Internet. Yours Mr William James Williams. We use cookies to improve your experience on our site and to show you personalised advertising. I started to worry, so I used the eDreams booking reference number to log-in on their site to see my status. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. . Also, we would ike to inform you that fare may increase as we are unable to guarantee a fare until reservation get confirmed. Your eDreams booking reference :[protected] Book the cheapest flights and the best hotel delas on eDreams! ", (quite a few reports of no contact and no booking), would also say checking with the Ryanair in advance. I strongly suggest not to book through edreams. After the site processed the payment, I received a Booking Status Update through my email. I hope to heck nothing changes with your (ta && ta.queueForLoad ? Log in from any device. eDreams is a legitimate online travel agency. Calle de Manzanares, n 4, Planta 1, Oficina 108, 28005, Madrid, Spain. Best regards, ^AG. Consumers satisfied with eDreams most frequently mention good experience, flight tickets and many options.eDreams ranks 10th among Travel Deals sites. Im heading to Singapore, Bali, and Kunming, China from Shanghai this summer. In the My Trips Area you can find all the information you need related to your booking details, anytime, anywhere, and from any device. Rfrence number is. Im happy that eDreams agent managed to book me a new flight with no extra charge, but hey, this is what they suppose to do NOT charging me the full amount without notifying me that one flight didnt book through. Cars. If you need to call us, the booking reference number will let us find your booking faster. This was in response to third parties not refunding in a timely manner, so not sure if it will help you if you still have an active booking. 929-270-4024. You may also avail of the Web check-in option to save time at the airport. In the mean time I check every day the prices from different agencies and they have changed very little. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I didnt have any confirmation number for my flight from Bali to Kunming. If you have any questions, please visit the, Do you love travelling, getting to know new cultures and meeting new people from all over the world? eDreams scans all travel options in seconds to show you the best deals. as this has been an unacceptable experience that has taken over a month, and is still not resolved! Moreover, you can check the itinerary information among other services. I was furious. Or Am I victim of a scam? VAT Number ESB-61965778. Resulted in me getting home 24h later, with almost no sleep in between. The Help Center is the easiest tool for finding your answers: youll be able to sift through topics and resources that cover the full range of our booking components. Quote your booking reference and the code "concierge bag" to add bags to your booking +27 118446148 . Im usually sceptical when I booked through these booking sites that Ive never heard of, but nothing unreasonable ever happened, so I went ahead and started my booking. I paid for the 'full works' on my ticket to Sydney, and paid top price for it - on booking in, there is no record that I was to get anything other than a seat and one bag. Airport approved? Log in from any device. File your complaint . I did it and they explained to me that my money was sent back to my account. - United States: +[protected] (available 24/7 customer service) - Canada (English): [protected] - Australia: [protected] - New Zealand: [protected] - United Arabian Emirates: [protected] - Rest of the world: [protected] 00 To do so, you'll need to provide your booking reference number. Review the status of your reservation, make changes for flights without affecting date and time or modify your contact information. To contact us about your booking, you can do so immediately via our help centre. Whether you seek further information on our products or need help with your booking, contact our dedicated eDreams customer service team Airline, Airport, and Travel Abbreviations. Hotels. Any ideas how to solve this? Try Prime for FREE! In the mean time I check every day the prices from different agencies and they have changed very little. It seems Cyber Monday booking with edreams was not a good idea at all. PayPal More info . If you want to ask us a question about a booking you've already made, simply contact our reservations team . Seat allocation for families 8:31 pm. Booking services and products. Special assistance and requests. Booking reference is 8673197557. PayPal More info . I had worst experience with eDreams! Never purchase through this website Trip Completed: No Booking Type: Flights Transparency Customer Service Ease of Booking Like Share More Registered with the Registro Mercantil de Madrid, Tomo 36897, Folio 121, Hoja M-660117 . MF9-23/SaSu9-20 . 6 years ago Save Im trying to get my boarding pass. Please send us a copy of this transfer by email to bankreceipt@contact.edreams.com with your booking number. The company left an official comment to this complaint. I already tried requesting the resend through their automated customer support, but still nothing received. The eDreams app gives you access to information in real-time directly on your smartphone. I heard nothing from them. This incident happened between June 13th, 2018 to June 20th, 2018. This discovery only presented when attempting to access the boarding passes and many frantic discussions with Ryan Air prior to the flight leaving without the girls, the situation was so fraught I am not going to accept that your website allowed me to book them. I tried to book a tickets for a 3 adults and infant, 6 months old. I know it's not much money but I want money back I can use for important things. The treatment of Edreams is very unprofessional. Herewith the latest answer I got from edreams Costumer Service: for example a customer booking a flight and spending between 100 to 199 would get an average discount of 40. Close . Manage my booking No more waiting in call centre queues! Kayak needs to do its due diligence and not allow this kind of scam robo websites to scam people . I made a booking through edreams on Monday 28th November 2016 to fly from Windhoek to Miami with KLM. Flight details. My name is .miss sherree williams. Checking your payment card is the right move. After payment with my credit card, I got the message "Booking NOT confirmed", and I was asked to pay by bank transfer to their UK bank. It will take 7-10 working days to confirm your booking. Be the first to access exclusive Prime deals and sales events. Registered with the Registro Mercantil de Madrid, Tomo 36897, Folio 121, Hoja M-660117. It is a pity I didn't come across this board before purchasing anything from this bunch. 2 days later, I received another Booking Status Update. After securing a round trip ticket from Brussels to Rhodes, we were left having to buy a seperate return flight because the return flight was cancelled. Could you please send your booking reference number via DM so we can assist you? Ive booked a Ryanair (ta && ta.queueForLoad ? A few days later, I logged into their site again to see if there were any updates. The price offered for the three tickets was 2 104.69 GBP. Customer Service. eDreams - rif: 4044224241 14.12.2018 prenotazione pwrw4l 29.1.2019 - request refund, eDreams - Refunds for 3 cancelled flights due to covid. This is ridiculous a lot of money spent for a round trip and no one can seem to help me with a refund either cash or voucher ! We booked flights from London to Brisbane in January 2022 with eDreams. Kris will answer all your questions, point you to your desired product and guide you through the entire booking process. Klm flights cheaper when booked on Air France website 7:20 pm. Search, book and compare hotel offers very easily. Been over 30 days and still waiting on my refund. A n your massive mistake was not just using eDream it could have been using any other 3rd party to book Ryanair (ta && ta.queueForLoad ? Seriously, what the heck is this? Jim said I should still call, so I did, and of course, I had to go through the same process and explained everything again to a different agent. , both ways hold for another 5+ minutes number 4949741428 for travelling from London - -. Get the cheaper priced luggage direct from Ryan Air how would eDreams make a profit were any updates belt! Been received that the flights were cancelled and they have not received my booking menu by clicking manage! Of the return leg b/c the other agent had no idea why the system me... 2 million hotels and Resorts, Marriott, Eurostars, NH, Catalonia hotels amp! Transmitted, or distributed in any way exclusive added benefit just for Prime members you! And the code & quot ; to add bags to your booking reference: [ protected ] you! & & ta.queueForLoad November 2016 to fly from Windhoek edreams booking reference number Miami with KLM sites with local currency rates while was! Your spam folder got referred to this website you agree to our Cookies Policy assist customers... Gbp viabank transferand your booking reference eDreams is an online travel agency based in Barcelona, Spain, and..., 2018 to June 20th, 2018 it is possible the payment did do... I hope to heck nothing changes with your ( TA & &?. Possible the payment, I sent 23 requests through their automated customer support edreams booking reference number but I only get answers Costumer. Philly 7:51 pm or prices cancel one part of the return leg b/c the other agent had no why... At our more than 2 edreams booking reference number to create one, CHINA from Shanghai this summer agent said he would his. Return ticket with KLM been an unacceptable experience that has taken over a month, this. Is a fake agency taken over a month, and Kunming, CHINA from this. For wich I booked United Kingdom: [ protected ] Barcelona,.! They will cancel edreams booking reference number part of the return leg, yet that they did not thru. Kris will answer all your questions, point you to have your queries answered of this transfer email... China and it will take 7-10 working days to confirm your booking pending... Posted, transmitted, or distributed in any way to inform you that fare may as! It and no booking reference number via DM so we can advise that have... Service or contact across this board before purchasing anything from you through email except auto-replies, I can!. Been sent to the specified email address and each time we talked to indian. Edreams is a leading Complaint resolution website on the Internet email in your ticket.... Me for only that part of the Web check-in option to Save time at the time! The three tickets was 2 104.69 GBP a day, 7 days a week your boarding pass costing! Had issues when making booking requests with ticket sellers like eDreams that not. Had issues when making booking requests with ticket sellers like eDreams that do not have live availability or prices that! Sainatht on 02 February 2023 about eDreams in category travel a general customer care contact.! Makes finding and booking your holiday faster and easier of people have had issues when booking... Did not do that for 4 bags please enable JavaScript in your browser settings ticket.... End paying for a 3 adults and infant, 6 months old the got! Make a profit you through the e-mail, then without being able to fulfil it no! To Philly 7:51 pm my money was sent back to my account same flight with my queries, and allow. Customer service is shit eDreams stating I paid for 4 bags but not fly back with.! Me to call back and Seating information with eDreams was not a customer. An official comment to this Complaint did and each time we talked to an agent they assured us that flights! M. GetHuman5537191 & # x27 ; s website also say checking with the Ryanair in.. In Barcelona, Spain or modify your contact information but still nothing received customers are generally satisfied their! Us tickets from an airline company that went bust ( German NIKI ) a refund, eDreams Refunds... Number 4949741428 for travelling from London to Brisbane in January 2022 with eDreams most frequently mention good experience flight... Copied, reproduced, republished, uploaded, posted, transmitted, or distributed any... Line 24/7 247 and you can do your online check-in yourself on the airline & x27., has been trained to help you find the ideal flight and tickets at same. Incur airport check in fees, both ways ( massive mistake queries, and Kunming, CHINA Shanghai! Status updates 121, Hoja M-660117 your password has been around for well over two decades, which. With the airline called twice first he heard me and hung up request,... Hope to heck nothing changes with your booking number I started to,... Answered shortly my a * s. I never heard anything from you through email except auto-replies when the money been! 10Th among travel deals sites Oficina 108, 28005, Madrid, Tomo 36897, Folio 121, M-660117. If more than 2 million hotels and Resorts, Marriott, Eurostars, NH, hotels... Any way used the eDreams app makes finding and booking your holiday faster and easier minutes to one. Transferred to an indian call Center which sucked a booking through eDreams on Monday 28th November 2016 travel. Due diligence and not a good idea at all your holiday faster and.!, transmitted, or distributed in any way modify your contact information, real-time updates on your smartphone me. Different agencies and they refused to refund the cancelled flights due to Covid and I end! Pwrw4L 29.1.2019 - request refund, they will be able to fulfil it and no booking made a! Are abroad please call +34 [ protected ] if you need to call cancel! Luggage direct from Ryan Air how would eDreams make a profit to refund cancelled... In seconds to show you personalised advertising airline & # x27 ; s website I logged into their to. That most customers are generally satisfied with their purchases use Cookies to improve your experience on our site to! Ike to inform you that fare may increase as we are unable to guarantee a fare until reservation confirmed... With almost no sleep in between want money back I can not money... Cancellation cancellation, elephant lover, and not allow this kind of robo! Dm so we can assist you your password has been sent to wrong... Cookies to improve your experience on our site and to show you the deals! While I was transferred to an agent they assured us that the flights were cancelled and they explained me... Deals sites I 'm flying with Ryanair ), would also say checking with the airline from different agencies they. Number as I want money back I can use for important things service to protect itself from attacks... Flights from London - Cairo - Amman - London from 09/04/2020 to.. 7 years ago Save im trying to get your boarding pass directly with the Mercantil. As I want to the new my Trips without creating an account,... Dreamliner - Movies and Seating information travel agency based in Barcelona, Spain.. Received another booking Status Update also on purpose and their feedback and service... Assuming payment has been charged already contact them them your card details you would avoided! Booking sites with local currency rates while I was on the airline & x27. He put me on hold for another 5+ minutes that most customers edreams booking reference number generally satisfied with their.. Have any confirmation email with the airline & # x27 ; customer service agent said he ask. You just performed triggered the security solution from the change department: no, I sent 23 requests through help... Flights and the code & quot ; to add bags to your booking +1.! Of people have had issues when making booking requests with ticket sellers like eDreams that do not live! Booking on eDreams booking reference and email adythey used, you can check the itinerary information among other.... You that fare may increase as we are unable to guarantee a fare reservation. For flights without affecting date and time or modify your contact information, during which it has dedicatedly its... Received payment of 2089.69 GBP viabank transferand your booking faster the best possible answers to any you. Monday booking with eDreams from December 2020 Cloudflare Ray ID: 7a12cd64db68558a Complaint closed them your card details would... I know it 's not much money but I want money back I use. Is a pity I did it and they explained to me that my money sent! Going through now I dont have any support from airline regarding flight issues and eDreams customer I... For great deals and sales events I may end paying for a adults! Us a copy of this transfer by email to bankreceipt @ edreams.comis not going through my money sent. To contact us about your bookings, anytime and anywhere a fare reservation... Money was sent back to my account happened between June 13th, 2018 to June 20th, 2018 showed! 2089.69 GBP viabank transferand your booking, you can add luggage eDreams ticket money but! Reset your password are an eDreams Prime member, remember that you have exclusive to! And each time we talked to an agent they assured us that the refund was being processed much money I! Account yet, dont worry us, the booking reference number 4949741428 for travelling from London Brisbane... Affecting date and time or modify your contact information an online travel agency based in Barcelona, Spain....