The employees there can look it over and figure out what to do next. Yesterday, I dropped my phone in about a foot of water for less than ten seconds. So, once you give a vigorous shake to your iPhone and pat-dry it, power it down. Did you buy this iPhone new? Use a soft towel. Insider Inc. receives a commission when you buy through our links. i took it out instantly thinking it would be okay as water resistant but screen has lines down it and doesnt turn on now. Step 2. Its true that in situations like that, youll know that your iPhone has been exposed to water or some other liquid. 1.6K 445K views 3 years ago Let's have a look at how to tell if your iPhone X, iPhone XS or iPhone 11 has been water damaged by looking at the water damage indicator sticker. The warranty on your device is not likely to cover something like water damage. Once your iPhone is dry, check out our guide on how to clean your iPhone. That amount of steam in the air could easily trigger the water damage indicator, though the steam itself is not likely to damage any of the components. If the spot has turned red, that is the phones way of telling you that it believes water damage has occurred. The dilemma in action arises since turning off the device requires unlocking the water-damaged iPhone for a brief stint, which imposes the doubt that doing so would short the circuitry and cause permanent damage to the device. A lot of the time, when you accidentally drop your iPhone into the water, or it comes in contact with some liquid, you panic out of anxiety and get into the zone of performing involuntary actions in an effort to check if your phone is alright. Simply complete the form below to see the status of your device. isis Mast, User profile for user: What if you dont have another phone to restore the data to? The iPhone 11 Pro Max is water and dust resistant, it has an IP68 rating - the highest a phone can have. 2. If you prefer a risk-averse approach, theres Apples recommended solution, which is to keep your phone in a dry, open space with good airflow to let it dry itself. Apple will simply not attempt to fix an iPhone where the liquid detectors such as in the SIM tray have been triggered red. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . The best way to check for iPhone water damage is to look at its liquid contact indicator, or LCI. iPhones only have a limited amount of storage. But when it is activated (i.e., it comes in contact with liquid), its color changes to red. In this case, you can first pat dry the device to get rid of water on its surface and ports and then leave it in a dry and open space with good airflow to let it dry itself. All iPhones released since 2006 have a built-in Liquid Contact Indicator (LCI) that will turn red when it comes into contact with water. There are some aspects of the iPhone that dont change with each version that comes out, but there are also new apps, shortcuts, and tools that are unique to each generation. The first question that some people have when we mention a water damage indicator on their iPhone is what use they could possibly have for it. It is still possible to recover iPhone data even if the device is totally dead. This site contains user submitted content, comments and opinions and is for informational purposes Do not insert a sharp, foreign object in your phones port or speakers in an attempt to get rid of water or moisture. Doing so could allow small particles of rice to damage your iPhone. With iPhones, too, you get the same indicator, and it helps Apple determine if your device is liquid damaged. Preview the iPhone data. If it's red, that means the Liquid Contact Indicator (LCI) has. While you had it out in this barely sprinkle obviously water did get inside the iPhone and your display unit failed since water and electricity don't play well together. Phone spent in water less than 10 seconds too and depth was 3 inches tops! Once the phone seems to be completely dry, remove it from the rice bag and try turning it on. only. You can find the LCI inside the SIM card tray on newer iPhone models. They will investigate and give you a price. Inexplicable poor network service - no service. The indicator's colour is normally white or silver, but when it comes into contact with water or a liquid containing water, it will turn fully red. Now, here's how to check for a water-damaged phone: Take a paperclip or the SIM-eject tool that comes with your iPhone. Service for liquid damage to an iPhone or iPod isn't covered by the Apple One-Year Limited Warranty. Apple may provide or recommend responses as a possible solution based on the information With iPhone 11 and all other models of iPhones, except for iPhone 4s and down, Water damage shows in the iPhone's SIM card slot. Some repairs are easy while others maybe difficult. DO NOT switch ON the phone at this time as it can damage the internal components, which might be wet still. Dogcow-Moof, User profile for user: Fill a plastic bag with uncooked rice, and put your iPhone in there as well. For the iPhone 11 Pro and Pro Max, Apple labels them as rated to IP68, but with an enhanced claim of surviving depths of up to 4 meters (13.1 feet) for up to 30 minutes. Apple disclaims any and all liability for the acts, Youre welcome. Do not attempt to blow-dry the device using a hair dryer. Leave your iPhone in a dry area with some airflow. Best MagSafe Battery Packs to Boost Your iPhones Battery [in 2023], How to Check IMEI Number on iPhone and Android [2023], How to Check iPhone Warranty Status [2023], Turn Off Automatic App Updates on Android/ iPhone to Limit Mobile Data Usage. Although all three iPhone 11 models have an IP68 rating, water damage can still happen. Getting water out of the lightning port and speakers can be difficult. If the thin sticker below the serial numbers is red, it means there is water damage inside your iPhone. Is there any reason or explanation my phone is just missing this indicator? Maybe you lose track of your phone at a party. 2. We dont have an Apple store in my area (110 miles away is the closest) so Best Buy is one of the authorized repair places in my area. it says its water resistant for deeper and longer though! Missing liquid Damage Indicator I have the iPhone 11 Pro Max, I went in to upgrade it at TMobile/Sprint (sprint user), they took my SIM card out to look at the Water Damage Indicator, and told me I was unable to turn in my phone and upgrade since I am missing this indicator. I was at the beach and I believe my phone got water damage. To help you see the LCI, use a lighted magnifying glass and angle the light or the device until you can see the LCI. Get free shipping, a 14-day price lock, and our highest price guarantee. If you own an iPhone, then probably one of the things that youve enjoyed about it is learning all of its many features. One, you can use the Water Eject shortcut[Guide to using Shortcuts] to generate different frequency sound waves and propel water out of the speakers. The above may contain affiliate links. Water damage cannot be fixed, it needs a replacement phone. Step 3. Most Apple products come equipped with liquid contact indicators (LCI) or water-damage indicators that make it easy to identify the degree of liquid exposure your device has been subject to. Now, carefully put your phone into the container/packet such that it is entirely covered in rice. It might be that some components have to be replaced, or maybe youll need to get an entirely new phone. Mind you; there are no waterproof iPhones, only water-resistant devices. Its not likely youll get much to start, but that money could be put toward purchasing a new phone. What this means is that if your iPhone was submerged in water/liquid for a longer period, chances are, the liquid might have ingressed deeper into the ports and circuitry of the device needless to say, the kind of liquid it came in contact with to also makes a significant difference to the whole situation. To protect your iPhone and the accessory, charging and accessoryconnection are unavailable until the Lightning port and the accessory are dry. They told me if it came inn contact with liquids it would be red. Doing so will get rid of water on the surface and ports. Apple recommends its own way of fixing your wet iPhone if you drop it into water or some other liquid. Make sure that the outside body of the iPhone is 100% dry before beginning. Big mistake the just bought iphone 11 pro had issues and after 2 months of dealing with apple they sent a new iphone 11 pro. If you find that your iPhone's LCI is any shade of red, deep or light, which indicates water damage, don't get any ideas on how to cover it up in order not to lose warranty coverage. Anyway she had me fixed up in no time and showed me how to use the included USB file transfer case.for no charge!..you guys are the BEST! not missing, they didn't believe when I said I never had my screen replaced. Remove the SIM tray with the SIM card from the iPhone. Click "Start Scan" to scan the iTunes backup file. And then use a soft, lint-free cloth (such as a lens cloth) to wipe the water. These are some of the indicators that your iPhone might be facing internal water damage: Your iPhone started suddenly to overheat. But what if the phone is not in your possession when the exposure to liquid takes place? iPhone 11 Pro Maxs and swimming are not two things that go together well! This is so because the steps weve mentioned above do not work for every scenario. If you have memories in old iPhone like photos and many more worth fixing the iPhone 11 Pro . Don't insert a foreign object, such as a cotton swab or a paper towel, into the Lightning connector. Anything that`s remotely water resistant, should have survived this drop, but well.. Apple being apple. Now my phone won't turn on and my camera is foggy because of the water. Feb 10, 2021 6:17 PM in response to Rob_Kt. iPhone 11 Pro Max, Never plug a charger into your wet iPhone. The mechanics of the water damage indicator on your iPhone are simple enough. If your phone has water moisture or the like, the sticker will shows red. An LCI will activate when it contacts water or a liquid containing water. omissions and conduct of any third parties in connection with or related to your use of the site. The indicator itself looks like a little patch. If you have an iTunes or iCloud backup, you can restore data from that backup. iPhone charging slowly driving you crazy? Dont connect it to a computer or try to charge it, either. I do know the difference between water resistant and waterproof. This phenomenon could happen naturally, like if youre out on a hike in a moist climate, for instance. be sure to read the complete warranty on them to see if there is a warranty for water damage. For example, with Quick Charge 3.0, the battery can be charged to 50% in just 30 minutes. Apple disclaims any and all liability for the acts, Liquid damage to iPhone or iPod isn't covered by warranty - http://support.apple.com/HT204104 - "iPhone and most iPod devices are equipped with Liquid Contact Indicators (LCIs) that you can see from the outside." Take it to a Genius Bar for evaluation but be prepared to pay for out-of warranty repair (reduced cost it you have Applecare). Liquid Contact Indicator (LCI) is hidden in the devices headphone jack and charging port and alerts users of excessive water exposure. The reactions reduce the conductivity of your components until they no longer work. Keep the phone horizontal with the screen facing down. Avoid using your wet phone. I've bought a iPhone XS Max, used it in the rain for a mere few seconds. However, after it ran out of battery and I plugged it in to charge and the phone turned on again the screen started flickering so I turned it off and on when I did this it instantly turned black. This is also known as water damage guide. (f) How can you retrieve data from your water-damaged iPhone? 2. However, the liquid indicators can be activated due to other factors that are not authentic and do not originate from water damage issues. I have never sent my phone for repairs or anything. (d) Do rice and silica methods really work? If you cant manage a bag or a pouch, you can use a plastic container, fill it with silica gel packets/sachets, and put your iPhone in it. It can be frustrating to see your iPhone apps keep crashing! I am located near both! I was pretty sure they are water resistant (at least that`s what they advertise). And so, if you happen to drop any of these liquids on your phone accidentally, Apple suggests that you can rinse the affected area on the device with tap water and wipe it off with a dry, lint-free cotton cloth. You could try a Genius bar appointment and keep the water story out of it. Tap your iPhone gently against your hand with the Lightning connector facing down to remove excess liquid. Qwikfone is part of 28 Trading Limited Registered in England & Wales. Copyright 2023 Apple Inc. All rights reserved. Otherwise, you should see white or silver, and your phone is likely not damaged. The second thing to worry about with a wet iPhone is corrosion on your internal components. You should also use the cloth and dry off the SIM card tray and slot, the headphone jack, and anywhere else you can reach. If a single raindrop hits that area of the phone, that probably won't be enough to set it off. 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