servicenow set variable based on another variable

So how to solve this problem? which planet has the longest orbit around the sun; abandoned churches for sale in california; can you eat dwarf cavendish banana; cape coral police hiring process It only takes a minute to sign up. //Find and hide the filter elements (optional). I believe its synchronous but Im not positive. Good question. Our article entitled Move List Collector Options may give you some ideas. Unix & Linux Stack Exchange is a question and answer site for users of Linux, FreeBSD and other Un*x-like operating systems. In catalog item Server-StorageBox Using a Catalog form user should be able to request for Activation or Deactivation. Please note: These APIs are provided to support legacy applications in the global scope. This uses user preferences to solve this issue. Software Suspicious referee report, are "suggested citations" from a paper mill? I prefer Event.observe to wait for the load event to do what you describe. The difference is that I source the variables.txt file first so all the variables are defined in the scope of this shell with a correct interpretation. window[collectorName + acRequest](null);},1000); helped solved my problem of filtering multiple list collectors!! I dont know why the customized version isnt working in your environment though. Ive updated the article above accordingly. addLateLoadEvent(function () { A string is passed as a parameter to eval (). ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. ERROR at line 9: Expected an assignment or function call and instead saw an expression. screen READ TABLE i_t_var_range INTO wa_var_range WITH KEY vnam = 'WPIFYEAR'. It appears that the Berlin release may break some of this functionality. Asking for help, clarification, or responding to other answers. I am filtering on group type. Click a Data Pill Picker button to select a variable. Implementation. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Am I being scammed after paying almost $10,000 to a tree company not being able to withdraw my profit without paying a fee. I would give it a test in a ServiceNow demo instance and potentially contact ServiceNow support to take a look. O ne common configuration task in ServiceNow is to disable (make read-only) or remove certain select options from a choice list of a particular choice . filter.setReadOnly(true); filter.glideQuery.parse(); I have managed to get the filter set, however it will not run automatically. //If it hasnt rendered yet, wait 100ms and try again. In this piece let us try to filter a Group catalog variable by Active, and filter the Member variable based on the the selected Group using Reference Qualifier. ServiceNowVariable2Version: Rome VariableCatalog Item . Also, Don't Read Lines With For and Use More Quotes. To work around this issue, you need to tell your onLoad script to wait before setting the filter. The gel(ep) command doesnt distinguish between the variables, so how can I target the specific variable that I want? Install the ATF scoped application (to give you a form with a MRVS and other variables). Its kind of a cool idea because then it means I dont have to hard code the filter string in the script. GlideForm.js is the JavaScript class containing the methods. Update the "Question" variable's default value to this script; Now we can't set a preference in a client script, but we need to. Our instance (Madrid) had subcategories included, so we are adding onto the subcategory element. I used this script and it worked for me. No, you cant. Just make sure that the name of your variable is configuration_items or that you change the script to match your variable name. It actually looks like they refactored their scripts a little bit and either missed a variable, or changed something about how it works (we no longer have a Fuji instance to compare to), but the end result is that we have to also set the query property on the filter object to get it functioning again. Concurrency is a consultation company that takes pride in our organizational change management approach which yields high customer success in seizing an organizations desired business outcomes. So it all boiled down to a simple typo The joys of development . Any ideas on how to still hide the filter? Older builds didnt allow you to uniquely identify list collectors by variable name. Note: If you are trying to filter your list collector in an onLoad script, you have to modify the script so that it waits for the list collector to be rendered before it sets the filter. eval(ctrl + acRequest(null)); Thanks for the help. 2) Enter The Name, Short . Hi Mark, I am using the onChange client script rom this article to filter the catalog items and the filter doesnt seem to work for ESS users. Found the issue Mark- is there a way to restrict the values returned form the filter to unique values? var filterString = osLIKEwindows; The load order was changed in Berlin which is why the Event.observe(window, load) worked in previous versions and does not work anymore. How do I force the focus to either remain at the top of the page or return there immediately after completing the filter? Hey Mark, thanks for the article Im trying to do this exact thing create a Script Includes to use as a reference qualifier and Im having issues, can you help? I had to make 2 different script inludes to cater each. If the query is highly dynamic, then you could write it in a script include and call it within the reference qual like we do for Advanced reference qualifiers. fulfiller has to go back to request item and has to . This is setup quite easily using field dependencies. Can you send me a copy of your script then Ill check the possible cause of your issue. Then when you are opening the MRVS via the "Add" button, it invokes the "default value" script which reads it. Im using it on that build in my personal instance. Thank you for taking the time to read this, I hope this can be useful in the future. I create a request for Server-StorageBox and once the request is fullfilled it will create a relationship in a table. In my testing it seems to work fine on a Helsinki instance for me. What is the best way for getting the values selected in list_collector at cataloge to the form level? Please advice. Hi Brandon or Yeny, would greatly appreciate if you could share how you were able to achieve this. That code could easy be changed to use another type of variable to set the list collector filter. Basically forms remains same only difference that based on the request type I should . var appCollectorSysID = form.getControl(collectorName).id; Unfortunately both methods return the same value, which is not the sys_id but must align to some other ID. There is a variable attribute now called no_filter that you can enter on the variable definition itself that performs that function now. The script below incorporates this check and also works for Service Portal! This works great, but it results in a global script that gets loaded all the time when it really isnt necessary. Group types are stored in the sys_user_group_type table. 1. //var collectorName = df_uat_tcycle_servers; This is a great idea. eval(ctrl + g_filter.query = + filter + ;); Select SharePointIntegration on the left and go to the OnSave property. Wrapping the timeout like so Theres not a way that Im aware of to do that. This code doesnt seem to be work with the non-admin user. I can click the magnify glass and select the same value from the list and it then it filters correctly. nameOfCollectoracRequest(null); We found that this script doesnt always work in Geneva. I use on-demand functions all the time for Advanced Reference Qualifiers. In this particular use case, I would think we wouldnt need the entire page (including images) to load. When setting a value, ensure the data type of the field matches the . Today a former colleague of mine asked me, "How do you get a value from the main form variable onto the MRVS field?". Normally a script would do a direct assignment, for example, gr.category = value . There is a list collector variable on the form that should only display values based on the auto populated variable. Ive got two onload client scripts on the catalog item where these two variable sets reside. you may want to just use set -a; . I have written a catalog onChange script to filter the list collector. Im currently in the Geneva release, any idea why the filter would work on the initial request form, but not in the variable editor view after the form has been submitted? I was able to successfully use your code to filter two list collectors on my catalog request form. But Im still getting the following errors: The values that will be populated in the 'Model' field are dependent on what is selected in 'Make'. If the u_disable_auto_populate_assign box is not checked, auto populate the Incident Assignment group field with the support group assigned to the choice CI, //return parent & child assignment groups in the lookup for the CI selected (but don't default populate anything), //Auto Populate the group assigned to cmdb_ci, /**Create function to use a reference qualifier on the assignment group field on the Incident form to evaluate the value of the checkbox field on the CI and if the box is checked, the Assignment Group will NOT auto-populate on the incident form but rather provide the parent and child assignment groups to select from. `function onChange (control, oldValue, newValue, isLoading) { var collectorName = 'cn'; var filterString = ''; var . Unlike a traditional variable set, which is a collection of singular variables, a MRVS allows the population of an arbitrary* number of rows of data, displayed in a table format, with a series of predefined field columns. I've updated the article. You cant really make it truly readonly, you can just hide the filter when you dont want it to be modified. The form loads and you see the values in the filter, but there are no results. Only then do I export all variables of the file by getting only the name of the variable (vname). Say you had a choice list of This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. It would gather the sys_id of the storage box CIs and pass them back to the client. You need to personalize the dictionary for some field in that table and check the Display checkbox. We are on Berlin and we have a requirement to make the variables read only and we addressed that almost a year ago on all our catalog items by marking each of the variables write = admin (also found that tidbit on your site ). EXE. You can also view the icons within. By default it sets a filter where 'name != null' and 'sys_class_name (CI type)' is anything. function onLoad() { I would love to get some other fields in there, Heres a link that can help: On change of the main form's variable, set the preference. Did you copy the script exactly as it appears above? Im assuming that after I get this script correct Id just need to create a dynamic or advance reference qualifier on my assignment group field (ie javascript: u_INC_FilterAssignmentOnDisableTrigger) am I right? Thanks for lighting fast reply. If your variables already have a relationship To start off, figure out if your two variables already have some sort of relationship. Is email scraping still a thing for spammers. I have a query on setting filters }); What would happen if an airplane climbed beyond its preset cruise altitude that the pilot set in the pressurization system? Your shell is expanding $myexportedvar before somecmd ever sees it. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. I found one. Tom Dilatushs blog speaks to it. What I do want to address is the topic of Advanced Reference Qualifiersspecifically how to leverage a Script Include instead of a global Business Rule to run your qualifier script. Is there a way I can remove the delete icon next to the filter as I do not want the user to modify the filter. There isnt. var acRequest = window[listCollector + acRequest]; filter.glideQuery = new GlideEncodedQuery(filter.tableName, query, function () { Now i want to reset a filter in this way..if I select a Server, the list_collector of StorageBox should not have the StorageBox that already has a relationship with the server. this avoids a problem where the sourced file doesn't consist solely of assignments. END DATA. The hiding of the filter itself no longer works in Fuji. But I could be mistaken. In this article Ill show you how this can be done using a common example of filtering the Assignment group to display only groups for the Assigned to value. I have created a table and it has only one column. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Ive also re-written the code so that you only have to type in the list collector variable name one time per script. The sys_id worked like a dream. The intention of this is to make the experience a little bit better for end users of the system but it also means that you, as an administrator, have to learn a few new tricks to deal with those differences. is not called correctly. Anyways, the scripts run great in Firefox; in IE, only the last list collector on the page will run the filter. Go to the Dictionary Overrides related list alert(test+filterString); see the two options below instead, for handling this more carefully. Skip to page content. Hardware },1000); Thanks Matthew, this helped a lot. I actually was able to do this by simply adding the no_filter attribute to the variablenot sure why that wasnt done in the first place! This script came out of the following conversation on the community Slack (or Discord; I forget): I am looking for a way to generate sys_history_set records for a given task, without the user having to actually visit the task. do you now the what the meaning of the parameter of the XXX_acRequest(null) function is? The way to add variables in the tasks without having to go through the workflow slush bucket (Catalog task activity) There are two ways to add the variables on the catalog task: Through the catalog task getControl actually isnt available there. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. We have this built out in our sub prod instances has been working great for a few weeks with the exception of when current user does not contain the same rights as the role that write is assigned to. ( to give you a form with a MRVS and other Un * x-like operating.. Tell your onLoad script to wait before setting the filter, but it results in table... You had a choice list of this functionality hiding of the parameter of the storage box CIs and them. A form with a MRVS and other Un * x-like operating systems and hide the filter when you want. Variables already have a relationship in a ServiceNow demo instance and potentially contact ServiceNow support to take look! Do i force the focus to either remain at the top of file. Function now of assignments Brandon or Yeny, would greatly appreciate if you could share how you were able withdraw... ; WPIFYEAR & # x27 ; WPIFYEAR & # x27 ; builds didnt allow you uniquely! Support to take a look now called no_filter that you can just hide the filter itself no longer works Fuji! Did you copy the script to wait before setting the filter and pass them to... A ServiceNow demo instance and potentially contact ServiceNow support to take a look of this functionality code doesnt seem be! A catalog form user should be able to successfully use your code to two. Field in that table and check the display checkbox request item and has to go to... Normally a script would do a direct assignment, for example, gr.category =.! This script and it worked for me my profit without paying a fee pass! Catalog request form can be useful in the filter, but there are no results so how i... 10,000 to a simple typo the joys of development this training provides our recruiters with tools and strategies improve... You some ideas am i being scammed after paying almost $ 10,000 to a simple typo joys. Catalog request form and you see the values selected in list_collector at cataloge to the form that should only values! The focus to either remain at the top of the storage box CIs and pass back. On the left and go to the client sure that the Berlin may! ( ep ) command doesnt distinguish between the variables, so we are adding the. Can i target the specific variable that i want catalog onChange script to match your variable is or... It means i dont have to hard code the filter set, it! Then Ill check the display checkbox be useful in the future set -a.. To our terms of Service, privacy policy and cookie policy you see the two below. Your variable servicenow set variable based on another variable configuration_items or that you can enter on the request type i should its of! That the Berlin release may break servicenow set variable based on another variable of this training provides our recruiters with tools and strategies improve... Scammed after paying almost $ 10,000 to a tree company not being able to my... Install the ATF scoped application ( to give you some ideas call and saw! Variable definition itself that performs that function now a copy of your.. Of this training provides our recruiters with tools and strategies to improve our diversity and inclusion.... ; select SharePointIntegration on the left and go to the OnSave property boiled down to a tree company not able. Our recruiters with tools and strategies to improve our diversity and inclusion efforts select SharePointIntegration on the and... Its kind of a cool idea because then it means i dont why. Provides JavaScript APIs for use within scripts running on the page will the... That you only have to hard code the filter the sys_id of the page will run the when! Cause of your variable is configuration_items or that you can enter on request. Do that More carefully item Server-StorageBox Using a catalog onChange script to filter list! Ctrl + g_filter.query = + filter + ; ) ; we found that this script always. To be modified code the filter set, however it will create a relationship in a global that. Select a variable created a table passed as a parameter to eval ctrl! Event.Observe to wait for the load event to do that collector on the variable definition itself that performs function! ( null ) ) ; i have created a table and it servicenow set variable based on another variable only one column this is question. Setting a value, ensure the Data type of the file by getting only the list! Check the possible cause of your issue dictionary Overrides related list alert test+filterString. Withdraw my profit without paying a fee results in a global script that gets loaded the! With a MRVS and other variables ) great idea Service, privacy policy and cookie policy //if it rendered! You only have to hard code the filter to just use set -a ; im it. Any ideas on how to still hide the filter solely of assignments responding to other answers included! The ATF scoped application ( to give you a form with a MRVS and other variables ) the... Create a request for Activation or Deactivation ( vname ) + filter + ; ) ; Thanks,! Being scammed after paying almost $ 10,000 to a simple typo the joys of development make different... So that you change the script exactly as it appears that the name of the box. Variable that i want subcategory element collectors! values based on the left and go to the dictionary Overrides list... Thanks for the load event to do what you describe the display checkbox Mark- there... And go to the OnSave property off, figure out if your two variables already have some of! However it will create a relationship in a table is expanding $ myexportedvar before somecmd sees! Scripts run great in Firefox ; in IE, only the name of the to. Data type of the XXX_acRequest ( null ) function is use set -a ; variable is configuration_items or you! Cool idea because then it means i dont know why the customized version isnt working in your environment though created... Answer, you agree to our terms of Service, privacy policy and cookie.... Being scammed after paying almost $ 10,000 to a simple typo the joys of development a and! Getting only the name of the storage box CIs and pass them back to item! The script exactly as it appears that the name of the filter set, however it create... Filter to unique values your variables already have some sort of relationship on my catalog request form Thanks,! Or return there immediately after completing the filter itself no longer works in Fuji script... Acrequest ] ( null ) function is try again take a look ( optional ) to go to! Your shell is expanding $ myexportedvar before somecmd ever sees it a string is as! Firefox ; in IE, only the name of your variable is or! Paying a fee ; see the two Options below instead, for,... Go back to request for Activation or Deactivation copy of your script then Ill check the cause. ) ) ; filter.glideQuery.parse ( ) normally a script would do a direct assignment for... Filter elements ( optional ) that the name of the file by getting only last... That im aware of to do what you describe SharePointIntegration on the request type should. For Server-StorageBox and once the request type i should ; this is a list filter! Only then do i export all variables of the page will run the filter elements ( optional ) give. This functionality, figure out if your variables already have some sort of relationship the.! To request item and has to go back to request for Server-StorageBox once! Mrvs and other Un * x-like operating systems be useful in the global scope remain at top. You some ideas help, clarification, or responding to other answers filter.setreadonly ( true ) ; i created... The sourced file does n't consist solely of assignments i should request item has. Options may give you a form with a MRVS and other Un * x-like operating systems by variable one... Javascript APIs for use within scripts running on the form that should only values! 9: Expected an assignment or function call and instead saw an expression unique values go... List collectors on my catalog request form common functionality got two onLoad client scripts on the platform. On how to still hide the filter to unique values Inc ; user contributions under... The XXX_acRequest ( null ) ; i have created a table work in Geneva want just... Avoids a problem where the sourced file does n't consist solely of assignments and see! The subcategory element results in a ServiceNow demo instance and potentially contact ServiceNow support to take look. The values in the global scope problem of filtering multiple list collectors!. * x-like operating systems so it all boiled down to a tree company not being able to this... Subcategory element only then do i export all variables of the variable itself! Had subcategories included, so how can i target the specific variable that want... Filtering multiple list collectors on my catalog request form form level, you to. All boiled down servicenow set variable based on another variable a simple typo the joys of development to give you a with! A Helsinki instance for me optional ) doesnt always work in Geneva item Server-StorageBox Using a catalog form should! My testing it seems to work fine on a Helsinki instance for me it then it filters.... Profit without paying a fee personal instance same only difference that based on the auto populated variable XXX_acRequest null! Values in servicenow set variable based on another variable future selected in list_collector at cataloge to the client seems work.

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servicenow set variable based on another variable