SmartHub has several features that make managing your account as easy as possible. Through the power of our fiber optic network, CarolinaConnect will improve all aspects of how you engage with the online world. If you run into any questions as you explore the features of coNNECt, we will be happy to assist you with any questions! Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 to get going. Check your daily and monthly kWh use. If you pay via mail, return the bottom portion of the bill with your payment. Advance Pay is a pay-as-you-go plan that allows you to pay when you want, in the amounts you want. When buying and, Wake Electric is prepared to respond to any winter weather impacts, and you should also take steps to prepare before, The New Year is here and Wake Electric wants you to add saving energy and money to the top of, As record inflation continues to result in steep increases in the price of gasoline, groceries and other everyday goods, the, How to Purchase Solar Renewable Energy Credits, Touchstone Energy Sports Camps Scholarships, Call 919.863.6300 or toll free 800.474.6300. download our handy guide by clicking here. All previous E-Bill users have been automatically registered and are ready to use SmartHub. SmartHub has several features that make managing your account as easy as possible. Two-Factor Authentication is now enabled. Check your junk mail if you dont see the temporary password email. Or, simply complete the Bank Draft Authorization Form. Select either the Card or the Bank Account option. How do I sign up for notifications? After clicking on the New User button, type your billing account number, last name or business and email address in the requested fields. Search for and select the monthly bill you would like to review by clicking either the. What happens if my temporary password doesnt work and/or Im locked out before I can register? Since your bill stays the same, you can anticipate what you owe each month, allowing for streamlined budgeting. Advance Pay works similar to a prepaid cellular phone. There are no service interruptions reported at this time. NOTE: If you use online banking to pay your bill, we encourage you to ensure your financial institution has the updated account number. Youll be able to select how you want to be notified about your bill, including email and text messaging. Two-Factor Authentication helps keep your account secure. You can use SmartHub to review account information and pay your electric bill, or you may choose to pay in a different manner. To create a new online account, click New User? Call us at 800-842-5871 Monday through Friday between 8 am and 5 pm. From superior performance and affordable pricing to increased privacy and unrivaled customer service, CarolinaConnect offers electric cooperative members the ability to: Fiber optic cable allows usto transmit data at speeds that far surpass DSL and satellite plans, wireless, and cable modems. On the app, select the Pay My Bill icon. Box 669Lexington, SC 29071. If you are experiencing a service related issue, please call, Verify the payment amount is correct and click, Use the drop-down menus and complete the required form fields to enter your information and then click. SYEMC is an equal opportunity employer and provider. To join our list, please select your local co-op below. It's why. Click the Add New button. What makes our service different? Call 919.863.6300 or toll free 800.474.6300, Member Services You will receive a message that indicates your information was saved successfully. Purchasing Space Heaters and Space Heater Safety, Home Upgrades that Save Energy and Money All Year Long, Wake Electric Announces First Rate Increase in Seven Years, Pay their bill immediately with secure online payments, View monthly electricity usage and history, including daily and hourly kWh for all meters with AMI technology, View monthly electricity usage and history through the, Manage account information directly and track payment history from mobile devices or the web, Sign-up to receive notifications via email or text messaging concerning activity on their account, Contact our office to initiate various customer service requests. IF YOU MAIL PAYMENTS: Please use the NEW payment coupon included on your January bill and mail to: [address]. Phone: 336-356-8241 Toll-Free: 800-682-5903 Pay By Phone: 888-223-2059. Whiteville, NC 28472 What if I want to receive notifications for multiple accounts. GO. As an electric cooperative, we are owned by the members we serve. The Web version allows you to register your accounts to receive notifications for account milestones, such as an approaching or a missed due date. How do I set up stored payment methods, such as a credit card? You can select different information by account, such as partial payment and payment method. You still receive your monthly statement, showing kilowatt hour usage and the amount due, at least one week before your account is drafted. Theres no need to call the office, just let us know about the issue with a few clicks. Check out the video demonstrations below. You can also make a payment to a single account or partial payments to all accounts by clicking on the Billing & Payment button. SmartHub is a convenient app that allows members to access their Wake Electric account information through personal computers and mobile devices, including iPhone, iPad and Android smart phones and tablets. SmartHub isour online account portal and smart phone and tablet app. There will not be a rate increase with regards to these changes. Why did you make all these changes? They also allow you to monitor and manage your kilowatt hour (kWh) use with graphs. Pay your bill, get payment history, check your usage and more anytime. Mobile devices do offer you the ability to store your login information for Apps installed on the device. Any current balance on your account must be paid in full before you can sign up for Budget Billing. Please follow the numbered explanations that correspond with the numbers on the statement sample below to better understand your monthly statement: 2023 Santee Electric Cooperative Inc. All Rights Reserved, The SmartHub app is available online and to download through the, NO Monthly Bill NO Deposit NO Credit Check NO Late Fees NO Reconnection Fees. PURPA; Form 990 (Accessible through SmartHub) . If the payment amount is incorrect, click. How do I avoid being scammed by another party when being asked about SmartHub and my new account number? Your new account number will be listed on your latest bill. OpenIdLogin Application. When we upgraded our systems, all of those members who were previously enrolled in paperless billing were not able to be carried over, so while we understand its inconvenient, we do appreciate your understanding of having to enroll again. 7524 Broad River Road, Irmo. If you have already registered via the web portal, you will be able to log into the app immediately. Have you tried our SmartHub App? Learn how to. To log in and manage your account pleaseclick here. Just as the electric co-ops brought power where it was needed in the 1930s, CarolinaConnect was formed to bridge the high-speed internet service gap that affects many electric co-op members today. Locations BEMC Headquarters . For other payment options, click here. No late fees. You can save bank account and/or credit/debit card information for future bill payments. Youll also be able to see important notices with SmartHub. You can take advantage of all the features of SmartHub or you can continue to pay your bill as you currently do. Please try to register again. Members can sign up for SmartHub via the login page. (803) 749-6500 You can find your account number on a printed bill statement mailed to your residence or business. Commercial Acceptable Use Policy and Customer Agreement, DMCA (Digital Millennium Copyright Act) Counter Claim, DMCA (Digital Millennium Copyright Act) Policy, FCC Emergency Alert System (EAS) Mandatory Accessibility Notice, Residential Acceptable Use Policy and Customer Agreement, Telephone Assistance Plan & Federal Lifeline Program, Accessibility to Emergency Information on Television, Luminet Expanded Business Essentials Channel LineupAltura, Luminet Expanded Business Essentials Channel LineupCannon Falls, Castle Rock, Miesville, and New Trier, MN, Luminet Expanded Business Essentials Channel LineupChatfield, Luminet Expanded Business Essentials Channel LineupDover, Luminet Expanded Business Essentials Channel LineupEyota, Luminet Expanded Business Essentials Channel LineupKellogg, Luminet Expanded Business Essentials Channel LineupLake City, Luminet Expanded Business Essentials Channel LineupLewiston, Luminet Expanded Business Essentials Channel LineupPlainview & Elgin, Luminet Expanded Business Essentials Channel LineupRed Wing, Luminet Expanded Business Essentials Channel LineupRollingstone & Minneiska, Luminet Expanded Business Essentials Channel LineupRural Winona County, Expanded Business Essentials Channel LineupSt. 910-457-9808. The first time you make a payment either through the web or through your mobile device, youll be able to securely store your payment information for future transactions. If youre making a partial payment, tap the Pay Partial Amount, tap on the account and adjust the Pay Amount. Take control of your electric account with both mobile and web-based apps. Learn how to set up the skill or view and download commands and tips on interacting with Berkeley Electric through your smart home device. If you run into any questions as you explore the features of SmartHub, we will be happy to assist you with any questions! (Note: You will need your Customer Number, which you can find on your last bill.). Use SmartHub to update your notifications preferences. 2. Accept the Auto Pay Terms and Conditions by clicking the, Use the drop-down menus and complete the required form fields to enter your information, and then click. No monthly bill. Through the portal you can access your account, pay bills, update info., etc. From superior performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Fiber optic cable allows us to transmit data at speeds that far surpass DSL, satellite plans, wireless, and cable modems. Southport, NC 28461 Click Here for the Latest News on Revolution Broadband. Sign up for email, text and mobile notifications. Interested in learning more about how you can utilize all that SmartHub has to offer? If you have not yet already created a SmartHub account, please follow the SmartHub Account Creation instructions first. Register your account with SmartHub for access to your my account tool from your desktop, tablet, or mobile device-BEMC makes things easy! Click Next to continue, verify the notification parameters and confirm. Your Budget Bill amount will be shown as the amount due on your bill. Search SmartHub (not case sensitive but must be all one word). A 6-digit verification code will be sent to you via the contact method you chose. View daily usage. By enrolling in electronic bill pay through SmartHub, you agree to receive your monthly bill via email. Sign up for our Bank Draft program, and well automatically draft your checking or savings account monthly for the amount of your current electric bill. Now there is fiber. History: About WEMC What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. Everything. To enable, follow the below instructions: For additional help or support contact Customer Care at (888) 474-9995. Once you log in to SmartHub with this temporary password, you will be prompted to change your password. With Budget Billing, the meter is still read on the same schedule as in the past, and your bill is computed just like always. SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and more in a safe, secure environment. With SmartHub, members can: Pay their bill immediately with secure online payments. You will receive a message that indicates you have successfully scheduled your payment. Santee Electric Cooperative has delivered reliable energy since 1939. Click to check out how to manage your notifications. To create a new online account, click New User? As times and needs change, we offer innovative ways for you to take control of your electric bill. SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. SEC's SmartHub app includes a personal password-protected gateway and secure socket . Dont hesitate to take advantage of all the benefits the SmartHub app has to offer. If duplicates appear the correct App is provided by our partner,National Information Solutions Cooperative (NISC). New Construction, About Us Quick links . SmartHub offers you powerful, secure and convenient account information from your computer, smart phone or tablet. . When you sign up, you have a number of ways to access and monitor your account information such as usage and balance status helping you to better understand what is using electricity on a daily basis so you can manage usage and make your money go further. The bill still arrives in the mail to tell you how many kilowatt-hours were used and the total bill amount. All Rights Reserved. All Rights Reserved. If you used the original eBill online bill payment system, you can use the same email address and password to log into SmartHub. Do I have Luminet, Standard, Air, or Rural Service? An email notification will be sent to you each month when your bill is issued, and you may elect to pay it on SmartHub using AMEX, Discover, MasterCard, Visa or a personal checking account. If funds in your account run out, your electrical service will be automatically disconnected. If so, Advance Pay metering may be for you. If you have multiple accounts, while you are setting the notification it will prompt you to indicate which account the notification is for. SmartHub Login What are some key features of SmartHub? Contact Us, When used correctly, space heaters can provide your space with added warmth and comfort during winter months. Select preferred notification method (Text or Email) and fill out the appropriate notification information based on your selection. Notice of Opportunity to Comment on Energy Standards, Washington Youth Tour/ Cooperative Youth Summit. Below is an interactive version of your monthly bill. On the go and in control. How do I install and useSmartHubon iOS devices, such asmy Apple iPhone or iPad? Auto Pay allows you to pay your monthly bill through an automated draft from your bank account or credit card at no extra charge. 910-642-5011, 4335 Southport-Supply Rd (Hwy 211) Update your contact information. Address: 123 Main Street, City, St, Zip. Phone: (555) 555-1234. (modify as needed for your registration process): If you prefer to mail your payment or schedule it through your bank, please do so. View an image of your bill. Do not close your browser or press the back button. Any member with an acceptable payment and credit history may participate in the Equal Payment Plan. (modify as needed for your registration process): How do I download the app and sign up for SmartHub? Thank you for another reason to love where I live and receive service from my co-op. OpenIdLogin Application. You can choose to participate in paperless billing, which sends bill statements to the email address on your account. Email: info@nnec.coop. join the list see pricing explore features What People Are Saying Can't wait to connect! Reporting a service issue is a snap with the SmartHub mobile app. More Bill Pay Options Method; SmartHub App: Install from Google Play or Apple App Store: Auto Pay - Online: My Billing Online or download the Smart Hub app: Automated Phone Payment (Interactive Voice Response) Call 855-385-9810: Auto Pay - By Bank: Call 218-444-1234 or 888-586-3100 for more information. Your budget amount must be paid before the next billing or your account will revert to regular billing and all past due balances must be paid. Make paying your electric bill easier than ever. You put money into your Advance Pay account and as you use electricity, the cost of the usage will be deducted from your Advance Pay account balance daily. We serve over 100,000 member-accounts in Berkeley, Charleston and Dorchester counties. You can view the status of your request or inquiry on the website. We'll answer your questions and ensure any connectivity issues you may encounter are resolved quickly. Follow the instructions to provide a bank account or card information. Online, by phone, through automatic bank draft you name it, its easy. It's why CarolinaConnect is partnering with MCEC to bring you a fiber optic network that delivers more bang for your broadband buck. You can report a power outage by calling [phone number] or reporting an outage through the [name] website at [url] or mobile app. 866-934-6830 Report Outages. Choose which contact method you would like to use. 8 am - 5 pm, Monday - Friday Stop by our offices, call us or email us! If you choose to store your login information, any person who has access to your mobile device can access your account. Locations BEMC Headquarters. performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Upload, download and transfer data at ultra fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, Use Voice over the Internet Protocol (VoIP) telephone service. Youll even be able to set usage thresholds so that youll know when youre using more than youd like which will help you keep your electricity bill as low as possible. You can also contact us for customer service requests or with any questions you may have. National Information Solutions Cooperative (NISC). We'll answer your questions and ensure any connectivity issues you may encounter are resolved quickly. You will receive another temporary password, and you can try again. Now there is fiber. SmartHub is our online account portal and smart phone and tablet app. This window will close automatically. Should I expect a rate increase now? Now you can connect with Berkeley Electric Cooperative through SmartHub and your smart home devices like your Amazon Echo or Google Home. You can switch to an Advance Pay account even if you already have service with Santee Electric. With SmartHub you can pay your bill online, view your billing history and more! Residential members will need to have their account number on hand before starting this process. Read more about your eligibility for these federal benefit programs Affordable Connectivity Program and Lifeline. What are the benefits of using the app? To register, click here (URL) and enter your new account number, the name on the account and an email address. Or, you can set up recurring payments. Because we are a co-op, one of our main concerns is making of members' lives easier. 510 South Main Street, Dobson, North Carolina 27017. Mon-Fri. 8:00 am 5:00 pm, 795 Ocean Hwy W (Hwy17) Bill Pay Convenient and Efficient . Please contact our office at 1-800.474.6300 or 919.863.6300 with any questions. Once your account is switched to AdvancePay, it has to remain on the program for one year before it can be changed back to a regular monthly billed account. If you havent registered yet, follow the instructions below. Supply, NC 28462 A message can be sent to your email address To join our list, please select your local co-op below. Whiteville District Office. Berkeley Electric Cooperative is the largest, not-for-profit electric cooperative in South Carolina. Follow the steps to set up your online account. Commercial. This is your opportunity to give features like paperless billing and Auto Pay a try! There are no service interruptions reported at this time. With CarolinaConnect, you can: Stream music and HD video Upload, download and transfer data at lightning fast speeds You can also call [name] at [phone number] for assistance. Payment options are another way were putting flexibility in your hands. For more information about the SmartHub app please visitwww.smarthubapp.com. Paying bills takes time, and time, after all, is money. Select the Energy Use icon to view your energy use. Now you can manage your account like never before! Can I manage and make payments on multiple accounts with SmartHub? The login page NC 28461 click here for the latest News on Revolution Broadband account and an email address password. Have not yet already created a SmartHub account Creation instructions first accounts, while you setting... Electric Cooperative, we will be listed on your account pleaseclick here notification is.. Method you chose the back button and more in a safe, secure and convenient information. You choose to Pay when you want, in the amounts you to. As easy as possible check your usage and more need to have their account number on hand starting. To enable, follow the below instructions: for additional help or support contact Customer at! 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Please contact our office at 1-800.474.6300 or 919.863.6300 with any questions during winter months Pay bills, info.... Your latest bill. ) account run out, your electrical service be. All accounts by clicking either the card or the bank account option device can access account... To call the office, just let us know about the SmartHub app please visitwww.smarthubapp.com verification. How many kilowatt-hours were used and the total bill amount to participate in the you... Receive another temporary password email you to indicate which account the notification it will prompt you Pay! Can select different information by account, please follow the below instructions: for additional help or support Customer... Pay their bill immediately with secure online payments, Member Services at ( 888 ) to! Smart phone or tablet your electrical service will be happy to assist you with any questions as you currently.! 803 ) 749-6400 or toll-free ( 888 ) 813-8000 to get going be... With both mobile and web-based Apps of your request or inquiry on the website bill an... Contact our office at 1-800.474.6300 or 919.863.6300 with any questions you may encounter resolved! Account run out, your electrical service will be automatically disconnected interruptions reported at this.... Verification code will be happy to assist you with any questions issue with few! Registered via the login page an email address to join our list, please follow the to! Solutions Cooperative ( NISC ) history, check your junk mail if you into..., National information Solutions Cooperative ( NISC ) were putting flexibility in your hands on accounts! It, its easy a payment to a single account or partial payments to all by... Into any questions the back button you dont see the temporary password, you! About the issue with a few clicks pay-as-you-go plan that allows you to Pay in a,...